VADO

I had a Vado installed in one bathroom and an Aqualisa in the other. Vado has never worked properly but they tell me its my boiler. My boiler works perfectly well thanks. Not only that they want to charge me for the call outs because its not a problem with the shower. Since then the control on the wall has become faulty but Ive lost the will to contact them. Wont ever buy Vado again.
Dec 25th, 2022

Very helpful staff.
Nov 3rd, 2021

Excellent service and advice. Parts ordered arrived following day. Great people to work with. Highly recommend. Thanks to Mike.
Aug 19th, 2021

We are currently on our 4th control panel and 1 processor change. For the Smarttouch. Our bathroom was completed in February 2020 and it has been hell with this shower. Customer service has been good until you have to send photos and videos. Im about to log another call for our 5th Engineer callout (one of the calls was for a tap) you would think spending money would give you a brilliant product and peace of mind. If we have to replace this system we will have to payout money to have this installed and will have to retile and the bathroom has just been completed Problems 1 Sensitivity on the panel would not work, so had to press a number of times for the unit to respond with regards to the On/off 2 showers cuts out and will not turn back on and a padlock would appear. The padlock is not meant to come on unless you press the buttons for cleaning function to lock the unit. 3 The temperature had a mind of its own and start to drop and your unable to move it back up. It goes down to a snowflake and then your unable to turn it off and we have to use the remote. 4. Now it just turns off during a shower
May 2nd, 2021

Very nice people
Apr 21st, 2021