State Bank of India

One of the worst experience I had in SBI Uk main branch kings street.. Early December I visited branch for my account. And a guy never submitted my application/request after 4 month I came in branch as I havent heard anything from them. Surprised me saying it was processed for XYZ reason So unprofessional staff and poor customer service
Apr 20th, 2023

Apr 15th, 2023

Apr 7th, 2023

This bank has good interest rates for fixed term bonds (2 to 5 years). These can be opened and operated online. It is only open 10am to 2pm on weekdays. It is easy to transfer funds to India if you have a current account with them. It is easily accessible from Mansion House or Bank tube stations.
Jan 27th, 2023

Poor online as well as offline (in-branch) service. Shame that as patriotic person one would assume to open a savings account with this bank. SBI India has improved a lot when will SBI UK wake up? The mobile app is like the SARKAARI offices crashes after 6 pm frequently. The Mobile app does not register any UK address and the fill in tabs can not be filled manually. I had to visit the branch in person and was promised that the address will be updated in 2-3 days (which is stupid and lame as app would do it in 10 min, if it decides to work!). The address was not changed ever. Thankfully, one day I could do it through the Mobile APP. A new Debit card was dispatched to my address and as it is advised to block old ATM debit card, only 2 options appear on the App, LOST/Stolen, but no "card expired" option. While trying to generate a new password the internet banking keeps crashing. Zero customer satisfaction Zero dedication of staff Zero work ethics of the staff.
Jan 24th, 2023