PT Bank Negara Indonesia (Persero) Tbk, London Branch

(Translated by Google) Dear, BNI London I, as a customer, am very disappointed with this BNI London service. I have tried calling and e-mailing dozens of times but there is no response, where there is a problem with logging in and I was asked to contact BNI London Service directly, it has been 1 year with no response, no response. Until now my account can not make transactions. Very disappointed. I have submitted all complaints via email. Please once again your feedback. Thanks (Original) Yth, BNI London Saya sebagai Nasabah sangat kecewa atas pelayanan BNI London ini. Saya sudah coba telpon dan Email puluhan kali tetapi tidak ada respon, dimana permasalahan login bermasalah dan di minta utk menghubungi Service BNI London langsung, sudah 1 Tahun ga ada balasan tidak ada tanggapan. Sampai sekarang rekening saya tidak bisa melakukan transaksi. Sangat Kecewa. Semua keluhan sudah saya sampaikan Lewat Email. Mohon sekali lagi tanggapan Anda. Trimakasih
Jan 11th, 2023

(Translated by Google) POOR SERVICE! If you don't want to give service, you don't have to open a branch in London (Original) POOR SERVICE! Kalo gamau kasih service gak usah buka cabang d London
Dec 18th, 2022

(Translated by Google) Called hundreds of times, no one picked up, no response to emails, they came directly to London (because I live in Scotland), the answer is you have to make an appointment first. It's better to just close BNI London, it's not very useful. (Original) Di telp ratusan kali gak ada yg angkat, di email gak di respon, di datengin langsung ke London (krn gw menetap di Scotland), jawabnya harus bikin appointment dlu. Mending tutup aja ni BNI London, gak guna bgt.
Sep 20th, 2022

(Translated by Google) #jump higher with my beloved BNI hopefully you can go to BNI London...one fine day Greetings from us at BNI Pekalongan - Central Java (Original) #lompatlebihtinggi bersama BNI ku tercinta smoga bisa ke BNI London...one fine day Salam dari kami di BNI Pekalongan - Jawa Tengah
Sep 20th, 2022

Extemely poor service. Unhelpful. Never response for the phone call. What is the point of having a call centre?. If you are thingking to apply to this bank. Please re-think again your decision.
Jul 25th, 2022