A J Estates

No compassion or consideration after one tenant was diagnosed with cancer, they charged admin fees for late payments whilst she was receiving treatment in hospital. This tenant only lived in the house for a few months and still paid full rent for a year. The estate agents refused to offer any help at all. Refused to return the deposit until we provided the final bill from United Utilities (which did not exist because of an error by United Utilities). Staff too lazy to make one phone call to United Utilities which delayed deposit payment by months. House was kept in perfect condition but charges were still added for forgetting bin day, and minimal wear and tear around the house. Terrible company that takes advantage of vulnerable students and adds charges wherever possible.
Jan 13th, 2021

We loved living in our house. Everyone has been so helpful and any problems we had were sorted so quickly!! We are really sad that we have to leave
Mar 31st, 2023

It has been so refreshing dealing with such a professional and caring company. The property was immaculate and I loved every minute of my stay. Thank you
Mar 8th, 2023

Positive: Professionalism, Quality, Responsiveness, Value
Oct 4th, 2021

Critical: Professionalism, Quality, Value
Sep 14th, 2021