Shepherds Friendly

Easy to set up still havent got the paper work
Apr 26th, 2023

Very disappointed paid in 1,000 don't like paying out DO NOT TOUCH THIS COMPANY
Feb 26th, 2023

Took out an ISA and then cancelled within 24 hours due to reconsideration of better investment opportunity with Shepherds Friendly, however after 3 phone calls and 2 broken promises and 11 working days I can still not get back my initial payment (4 figures) from them. The most recent call has now demanded more proof of who I am (bank Statements) and further delays of 5 to 10 working days, I have now had to involve my bank and financial regulator. Absolute joke and I certainly will not be taking up any further investments with these people
Feb 13th, 2023

I'm a self employed roofer ,I took out income insurance with this company when I bought a new van for my business ,just incase of a accident and couldn't cover bills and van payments and morgage. I unfortunately had a fall in work dislocated and broke my shoulder socket and blade and upper arm. 5 months has gone by, and still no pay out from this company, causing me financial difficulty. I've had the same excuse for months. "we attempted to contact your gp but were unable to." I'd avoid taking out any insurance with this company, totally useless,and I believe they have no intention of paying out . I've been advised by physiotherapy it will be another 2 months before shoulder is strong enough to return to work unfortunately I think I'll have to return sooner than that due to financial difficulties caused by this company. I'm in the process of complaining with company (going nowhere) and will be seeking legal advice soon . AVOID AVOID AVOID. Update . Just received another email , I'm still getting nowhere at all. I'm also told my complaint can't be dealt with as the claim hasn't been processed. It's looking like it won't be completed this side of Christmas, which will be 6 months with no money . I've taken a payment holiday on my loan, which caused a 111 penalty. I'm going to take a payment holiday on my mortgage next month, incurring a further penalty. I took out income protection insurance so I'd have no stress if I unfortunately had to take time of work ,this claim has caused me nothing but stress and financial worry for months on end and looks like it's not going to change this side of Christmas. Update It took me one letter to gp surgery to get my medical records, something this company failed to do for 6 months. Now, I have been told they need more information, even though gp surgery sent everything they requested. The accident happened july 7th, now dec19th, and no money. Company has been reported to oblisman. Absolute joke of a company 6 months with no income and excuse after excuse, I've given up with them.
Dec 28th, 2022

I am diagnosed with Prostate cancer and submitted my claim but they rejected based on some information not declared although I have given consent to request my medical Reports from my GP to validate my application but they didnt. They cheated me dont trust them
Nov 13th, 2022