Pret A Manger

Weird manager on 16/04 wanted to kick us out from 5.50pm even though they are closing at 6pm no wonder the Pret in the US are doing much better. Tourists and locals avoid this socalled Pret at all costs.
Apr 19th, 2023

Mar 17th, 2023

Incredibly rude female manager. I consistently order from Pret for corporate lunches for my office and she is horrific to deal with. Never wants to help, if you ask her for the food to be delivered earlier than 12:30, which seems like a fairly normal request considering lunch time is from 12:00, she gets extremely agitated and will blame it on being short staffed. I've heard this excuse over and over but it just sounds like she is overwhelmed with the responsibilities and time management is not her strong suit. I have consistently asked Pret for our chosen store to be Tooley Street as the manager there is incredible, always going above and beyond and will try and help where possible. The manager from Borough should perhaps sit in and watch how customer service should be done, because frankly that is a skill she just does not possess.
Feb 17th, 2023

Food : 3/5 | Service : 3/5 | Atmosphere : 1/5 More
Jan 6th, 2023

I'm only giving a one star to discuss how rude the manager (lady) is. I do think the staff work really hard as I go there every morning but their manager is really rude and she literally came out today to shout at the barista in front of everyone! I'm sorry that I did not say anything but I will support you next time!
Nov 17th, 2022