The Bermondsey & Lansdowne Medical Mission

The service we have always received from Jean the receptionist has always been brilliant. She always shows empathy and support to me and my 92 year old mum and it has always been appreciated. Thank you!
Jan 10th, 2023

2 weeks been without relevant medication ! Put in repeat prescription two weeks ago to be given three different prescriptions none with the medication requested . I have had no kidney tablets and I have kidney failure tried to leave me without insulin . They are the worst doctors in South London and should be shut down ! 1 doctor on call for the whe surgery some days incompetent staff and have literally put me in hospital as a result of their negligence .Tried to contact the practice manager via email and call yet she doesn't even bother returning call .
Dec 18th, 2022

horrible clinic, they hang up on you when they finally pick up or worse you are on hold for an hour and the lines get cut off
Dec 11th, 2022

Phoned on a Monday morning and a lovely receptionist answered my call she was very helpful a checked what I asked for and was very polite and patient with me she was the nicest receptionist Ive spoke to for a long time at the surgery her name was Lynn as she told me when she answered the call she a great asset there very good communication skills
Nov 15th, 2022

Some of the rudest receptionist responding answering to phone callers you will find in this surgery, not all of them though. Just now after a young voice n the phone was responding to my queries without knowing the answer, and making up a silly response (as if we were stupid), when contested about it just hunger up the call.
May 6th, 2022