Merlin Pharmacy

Very poor service. They do not want to process the prescription. They wouldnt follow up for the prescription issued by the Medway Maritime Hospital. Wouldnt recommend such Pharmacy to anywhere.
Mar 18th, 2023

Main pharmacist is extremely rude, demanding to see my issue before even letting me speak despite having been referred by GP for the issue and showing photographs. Once I explained that I was already taking the medication available over the counter he then ignored me - probably because I wasnt then going to buy anything. The lady behind the counter is personable and the only thing the 1 star can be attributed to. Would not go back or recommend anyone else to go there.
Feb 21st, 2023

Always really helpful friendly people
Feb 5th, 2023

Friendly and speedy service. Checked my request on the phone first and was helped.
Jan 16th, 2023

I won't be going back...it would have to be an absolute emergency. Depending on your expectations as a customer. The The head pharmacist is arrogant, rude and inconsistent with his interpersonal skills. I've had to make several trips regarding prescriptions I've needed and between the gp practice and pharmacist turned into a nightmare with neither taking full responsibility. He is not approachable and never accountable nor apologises when he has made a mistake. Thankfully we have choice so he is definitely not up there with his people's skills in general. You're suppose to be offering a service of quality and professionalism and he has lacked that for years!
Nov 22nd, 2022