The Grove Redbridge Child Development Centre & CAMHS

Absolutely shocking service. Appointments constantly rescheduled or cancelled, often with very little notice. They have total disregard for peoples time. Redbridge council tax is increasing every year, yet we are provided substandard services like this. Residents of the borough deserve better.
Mar 8th, 2023

Nov 7th, 2022

They never answer
Jul 31st, 2022

I have been trying to get in touch with them for over a month now. No communication on their part at all. Not even acknowledging my email. I even threatened them with me contacting complaints department. Still nothing. It's like they don't care. They didn't follow up with my sons' treatment after he was diagnosed over 5 years ago and basically made out that I was at fault for not chasing it up. Totally incompetent, unprofessional behaviour from them.
Jun 28th, 2022

Dangerously poor. ! Have'nt got a clue. Took over a year to diagnose Autism after child threatened to take his own life and ended up in A&E. Post diagnoses very little support, only engage if there is a crisis. 6-8 months waiting list for counselling. Freindly staff but seem to be out of their depth. Poor service will lead to poor outcomes for lots of our children, and will cost society more in the long run, need quick serious reforms to save lives. Update: 9 months later recieved a call out of the blue saying we had an online appointment for next day few options to change, link to meeting would be sent 10 mins before meeting, took day of work and school. Link never arrived contacted camhs said their computer were down and they did'nt know what was going on. ! Things seeming to be going from bad to worse. ! Why is'nt anyone being led to account ie directors.
Jun 2nd, 2022