Top Nails Apollo

THE TREATMENT IS SO BAD. A lady wearing a blue top and blue jeans really treated me badly today. I have previously came into the shop before and my toenail was broken, everytime this has happened someone had kindly fixed it a little bit for me at the side. When the powder that fixed it was being drilled off, the young lady broke my toenail. When I asked if she could fix it she said no and that there was nothing she could do. She went onto do my nails and I felt like because I said this, the treatment I had after was terrible. She took the dead skin off of my feet but without any soap or anything and was doing it rather hard so now my feet feel sore and cut. When I saw the outcome of my feet I said to the lady that I wasnt happy with them because what I Feared would happen, did happen, they looked wonky because my toenail was broken and this time she ignored me and carried on. I felt like the treatment I got was based on what I said, when the lady broke my toenail in the first place?? I just wanted it fixed that was all. wouldnt anyone? My feet still feel rough and theres still dead skin around my toenails from where it hasnt been done properly. I walked out of the shop so upset nearly crying because everytime I spoke , the lady was so rude to me. I am paying for a service so I was just trying to make sure i was happy with it. My graduation is next week and I wanted them to look nice, now I feel like I need to get them done again because I am so unhappy. The worst part about it was that i still said thank you because I know they work hard, I was still so polite. When really I was so intimidated , I just paid and wanted to get out of there really fast. Service: Pedicure
Aug 2nd, 2022

No customer service skills, did not feel relaxed. Lady was very shouty and rushing me- not the type of experience I am used to. Was making calls during treatment and seemed very agitated. I got a maroon shellac on my hands- the colour pay off it is lumpy- gaps in colour. Filing of the nail shape isnt that expected from a nail technician - asked for a round nail and its not even symmetrical! Services: Nail cut & filing, Manicure
Oct 26th, 2022

Sep 25th, 2022

Use to be my favourite nail shop. It isn't fair to change prices all the time.
Aug 23rd, 2022

manicure and pedicure for my daughter the young lady doing my nails was polite and helpful.
Aug 10th, 2022