Marks Gate Health Centre

Marks Gate Health Centre

Hours

Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 1:00 PM
Tuesday:
8:00 AM - 1:00 PM

Chamber Rating

2.6 - (23 reviews)
8
1
1
0
13
Read Our 23 Reviews

Chamber Rating

2.6 - (23 reviews)
8
1
1
0
13
  • Emma P

    Receptionists aren't trained properly. Called three times on three separate days over some medication, all three times I've been told I'll get a call back and still haven't had one. Plus every single time I called, they had no idea what I was talking about, so they obviously hadn't made any notes or even bothered speaking to the doctor. I've been missing IMPORTANT medication for over a week now because of this. Terrible, terrible service. I've lived round here since I was a child and it's only gotten worse and worse, no idea how they haven't been investigated yet.
    Mar 11th, 2023

  • Pamela Holden

    I havent really called surgery in a while but the last couple of weeks i have had to call,each time I spoke to Anna the receptionist and she is always polite and has been so helpful each time, nothing is to much trouble for her
    Jan 13th, 2023

  • wendy emma

    I could give zero stars if possible. Worst service you can turn to for help. On the 8/12/22 i experienced racial discrimination by one receptionist and my patients privacy rights were broken by the only two receptionists that were available to help. I arrived at the gps with 3/4days of severe abdominal pains at 15:25-15:28pm after being turned around by A&e. Upon arrival I stated my name and DOB, I was asked to seat and dr will be with me shortly as my face to face appointment was booked for 15:30pm. I waited 30mins in so much pain being unable to sitdown.I noticed its coming to 16:30pm and I havent been seen. I simply explained to the receptionist that Id been asked to come in as Ive had severe pains for the last 3/4 days now and A&e werent able to do much. The receptionist very ignorantly responded, well if you are in that much pain you go A&e. I explained to her again and showed her my wrist band that Id already been . She then told me well the dr has other patients to see and shell call you when shes ready. She continues to ignore me. I decided to walk into dr kashyaps room twice to ask her to help me, which she did by informing my dr Id been waiting. This receptionist later on started talking about me to another receptionist her exact words were ,shes only here for stomach pain but theres other patients here that need more help the second receptionist then responds I know, she Bragged into dr kashyaps room twice they then saw me and kept quiet. Little did they know Id heard enough when I was standing next to the toilets and the hub area. I confronted them and I asked them to make sure the next time they are to talk about a patient make sure she cant hear you.They seemed shameful for getting caught but not sorry for their actions at all. One of receptionists name is Suzanne from what I was told (older lady with grey hair).I have filed complaints against both receptionists. It was the Asian receptionist that racially discriminated me and I hope something is truly done. I will make sure something Is done as I manage to get a video of the receptionists while they made me and my health a topic for everyone to hear.
    Dec 10th, 2022

  • Liliana UK Expert

    13/12/22 3:11I called, as they told me in the morning at 3pm and was 11 in line ... I waited 15 minutes and as soon as the staff girl answered me, she shouted something and hung up. Really? Do we have such a rude staff in the this GP? Are we paying our taxes for this? Shocked.
    Dec 7th, 2022

  • Joanne Baker

    Very rude recpioniost clearly don't know what's she's doing they've messed up my son's medication numeras of times disgusting behaviour from a doctor's surgery
    Nov 7th, 2022

Read Our 23 Reviews

About
Marks Gate Health Centre

Marks Gate Health Centre is located at Lawn Farm Grove in Chadwell Heath, England RM6 5LL. Marks Gate Health Centre can be contacted via phone at (208) 918-0560 for pricing, hours and directions.

Contact Info

  •   (208) 918-0560

Questions & Answers

Q What is the phone number for Marks Gate Health Centre?

A The phone number for Marks Gate Health Centre is: (208) 918-0560.


Q Where is Marks Gate Health Centre located?

A Marks Gate Health Centre is located at Lawn Farm Grove, Chadwell Heath, eng RM6 5LL


Q What is the internet address for Marks Gate Health Centre?

A The website (URL) for Marks Gate Health Centre is: http://www.nhs.uk/Services/clinics/MapsAndDirections/DefaultView.aspx?id=91154


Q What days are Marks Gate Health Centre open?

A Marks Gate Health Centre is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 1:00 PM
Tuesday: 8:00 AM - 1:00 PM


Q How is Marks Gate Health Centre rated?

A Marks Gate Health Centre has a 2.6 Star Rating from 23 reviewers.

Hours

Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 1:00 PM
Tuesday:
8:00 AM - 1:00 PM

Ratings and Reviews
Marks Gate Health Centre

Overall Rating

Overall Rating
( 23 Reviews )
8
1
1
0
13
Write a Review

Emma P on Google

image Receptionists aren't trained properly. Called three times on three separate days over some medication, all three times I've been told I'll get a call back and still haven't had one. Plus every single time I called, they had no idea what I was talking about, so they obviously hadn't made any notes or even bothered speaking to the doctor. I've been missing IMPORTANT medication for over a week now because of this. Terrible, terrible service. I've lived round here since I was a child and it's only gotten worse and worse, no idea how they haven't been investigated yet.


Pamela Holden on Google

image I havent really called surgery in a while but the last couple of weeks i have had to call,each time I spoke to Anna the receptionist and she is always polite and has been so helpful each time, nothing is to much trouble for her


wendy emma on Google

image I could give zero stars if possible. Worst service you can turn to for help. On the 8/12/22 i experienced racial discrimination by one receptionist and my patients privacy rights were broken by the only two receptionists that were available to help. I arrived at the gps with 3/4days of severe abdominal pains at 15:25-15:28pm after being turned around by A&e. Upon arrival I stated my name and DOB, I was asked to seat and dr will be with me shortly as my face to face appointment was booked for 15:30pm.
I waited 30mins in so much pain being unable to sitdown.I noticed its coming to 16:30pm and I havent been seen. I simply explained to the receptionist that Id been asked to come in as Ive had severe pains for the last 3/4 days now and A&e werent able to do much. The receptionist very ignorantly responded, well if you are in that much pain you go A&e. I explained to her again and showed her my wrist band that Id already been . She then told me well the dr has other patients to see and shell call you when shes ready. She continues to ignore me. I decided to walk into dr kashyaps room twice to ask her to help me, which she did by informing my dr Id been waiting. This receptionist later on started talking about me to another receptionist her exact words were ,shes only here for stomach pain but theres other patients here that need more help the second receptionist then responds I know, she Bragged into dr kashyaps room twice they then saw me and kept quiet. Little did they know Id heard enough when I was standing next to the toilets and the hub area. I confronted them and I asked them to make sure the next time they are to talk about a patient make sure she cant hear you.They seemed shameful for getting caught but not sorry for their actions at all. One of receptionists name is Suzanne from what I was told (older lady with grey hair).I have filed complaints against both receptionists. It was the Asian receptionist that racially discriminated me and I hope something is truly done. I will make sure something Is done as I manage to get a video of the receptionists while they made me and my health a topic for everyone to hear.


Liliana UK Expert on Google

image 13/12/22 3:11I called, as they told me in the morning at 3pm and was 11 in line ... I waited 15 minutes and as soon as the staff girl answered me, she shouted something and hung up. Really? Do we have such a rude staff in the this GP? Are we paying our taxes for this? Shocked.


Joanne Baker on Google

image Very rude recpioniost clearly don't know what's she's doing they've messed up my son's medication numeras of times disgusting behaviour from a doctor's surgery


Load More Reviews

Overall Rating

Overall Rating
( 23 Reviews )
8
1
1
0
13

Write a Review

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