NatWest

Staff are friendly, polite and helpful.
Jan 23rd, 2023

Nov 15th, 2022

Only bank left in Chadwell Heath and staff are always friendly and helpful. Can be busy at times.
Aug 14th, 2022

Went into the branch at Chadwell Heath on 31st August at 10.30am. Asked to pay 80 into my wife's account. Told no, by the girl at till as I didn't have a card. Helpfully in a sarcastic way, told me to go to my own bank and transfer it. Not a smile, empathy or anything. Very surly, needs a course in customer service. The jobcentre to claim UC awaits this one.
Aug 5th, 2022

visited today 27/8/21 - waited in line to see the cashier, I get to the till, put a decent amount of cash in front of her to pay in, she said can you pay into the machine, I said I don't want to, she insists that I do, she ask why not i said i don't want to, I then said no problem give me the money back and I will go and pay into another account. I said as its a large sum of money I want to do it at the cashiers till, she said you can do it in three goes at the cash point - I said exactly ! I will have to do it three times at the cash till and once with you - doesn't make sense! she then pays it in my bank account. Stop arguing... others are waiting in the queue, absolutely useless and lazy!
Feb 25th, 2022