Wiggett Construction Ltd

Great firm to work for.had a good 8 years here.
Dec 23rd, 2022

After dealing with letting agencies for many years renting and dealing with rude people, when finally going to Wiggett to buy a house it was really refreshing to see how lovely they all are! Everyone we dealt with was faultless and Id be recommending all my friend buy from here (if theres a place they like) haha
Nov 1st, 2022

Sep 26th, 2022

Positive: Professionalism
Feb 7th, 2022

Do Not Trust Wiggett Homes Before I start this review, its important to state that this is a genuine and honest review and something which everyone deserves to know about Wiggett Homes. Buying a house should be a wonderful experience and the one thing I will give this company credit for is they know how to market their houses and produce lovely glossy brochures and certainly sell you the dream well done to the Wiggett marketing team. Thats where the positives end. During the sales process they over promise and under deliver (time and time again) I wont overstep the mark and list any individuals names, but certain members of the sales team are; rude, arrogant and simply put liars, opting to guess answers reassuring the buyer that should something not be correct in what they state, they will make it right complete and utter rubbish! Once they have that signature, let me be very clear thats when things and comments previously mentioned start to change. In my experience, they start to put deadlines on the buyer and really push for decisions to be made (a lot earlier than required) but when they dont meet certain timelines, nothing seems to be an issue hypocrites. Additionally, once you move into the property they claim that the customer service from an after sales perspective is second to none. I can say with a clear conscience my experience has been the worst I have ever received by any company. I have not once managed to speak to an aftercare member of staff (over 50 calls made) they try and completely avoid any issues, hoping the buyer will just resolve it themselves (which many things we have done, as we grew tired of waiting). They do respond to email, but often this is dismissive of any issues constantly referring to adhering to building guidelines and taking in some cases weeks to respond - I cannot stress enough how poor this service is and the most disappointing thing is that they are getting away with it people need to know what they are like! Apparently, any time you email the aftercare address all company directors see this, what I find incredible is that not one of them has reached out to speak with us about the issues and the shocking experience we have had with Wiggett says it all really. If you are considering buying from this developer, DONT DO IT I really wished I would have read a review like this one I am writing, before agreeing to trust this company. I can see from previous Trustpilot reviews, a company representative might respond to this review saying please give us a call to assist / resolve or even make a comment responding back to my claims, but its far too late for that. Also, should Wiggett feel that in any way that what I am saying isnt truthful, clearly you are not aware of the plethora of issues we have faced. As a family-owned business, we trusted you as a developer and you completely let me and my family down and the company owners should be ashamed when reading this review. There is one individual who is exempt from this review and thats Sales Manager Paul Cook who is an utter professional and has on countless times tried to support us with any issues, which was really appreciated.
Mar 9th, 2023