GRL Direct
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3, Old Winery Business Park, Chapel St
Cawston, eng NR10 4FE - (160) 387-5468
Hours
Chamber Rating
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S Evers
Used to buy water filters online, deliver on time and service seems fine.
Feb 24th, 2023 -
Les Clarke
Today has been the second time this year using GRLs customer service and I have to say, its fantastic again, prompt diagnosis of my issue with my Franke water tank, parts ordered again under the warranty and even arranged for an engineer to come and fit them. I would thoroughly recommend GRL Direct to anyone thinking of getting an under sink hot water system. Best service Ive ever received from anyone by far.
Dec 25th, 2022 -
Lorna Sandison
Ordered my filter yesterday and cannot believe how patient and lovely the staff were that I spoke with. Customer service at its finest. Thank you.
Mar 30th, 2022 -
K Hug1976
Had an issue with my franke tap. Asked for some advice but received a full replacement part and instructions within 24hrs. Great service!!
Mar 22nd, 2021 -
Alex Dunn
When I had an issue with my Franke Omni Tap they made it very difficult to claim on the warranty. They also misdiagnosed the issue and I had to get Franke direct involved who solved the issue within 24 hours and apologised for the issues. Thought as with most companies this being a result of a rogue employee so thought I would order parts thinking what could go wrong and over a week later no parts have arrived. Will avoid using this company going forward.
Sep 26th, 2020
Contact Info
- (160) 387-5468
Questions & Answers
Q What is the phone number for GRL Direct?
A The phone number for GRL Direct is: (160) 387-5468.
Q Where is GRL Direct located?
A GRL Direct is located at 3, Old Winery Business Park, Chapel St, Cawston, eng NR10 4FE
Q What is the internet address for GRL Direct?
A The website (URL) for GRL Direct is: https://www.grldirect.co.uk/
Q What days are GRL Direct open?
A GRL Direct is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Q How is GRL Direct rated?
A GRL Direct has a 4.2 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
GRL Direct
Overall Rating
Overall Rating
( 5 Reviews )S Evers on Google
Used to buy water filters online, deliver on time and service seems fine.
Les Clarke on Google
Today has been the second time this year using GRLs customer service and I have to say, its fantastic again, prompt diagnosis of my issue with my Franke water tank, parts ordered again under the warranty and even arranged for an engineer to come and fit them. I would thoroughly recommend GRL Direct to anyone thinking of getting an under sink hot water system. Best service Ive ever received from anyone by far.
Lorna Sandison on Google
Ordered my filter yesterday and cannot believe how patient and lovely the staff were that I spoke with. Customer service at its finest. Thank you.
K Hug1976 on Google
Had an issue with my franke tap. Asked for some advice but received a full replacement part and instructions within 24hrs. Great service!!
Alex Dunn on Google
When I had an issue with my Franke Omni Tap they made it very difficult to claim on the warranty. They also misdiagnosed the issue and I had to get Franke direct involved who solved the issue within 24 hours and apologised for the issues. Thought as with most companies this being a result of a rogue employee so thought I would order parts thinking what could go wrong and over a week later no parts have arrived. Will avoid using this company going forward.