GRL Direct

GRL Direct
  • 3, Old Winery Business Park, Chapel St
    Cawston, eng NR10 4FE
  •   (160) 387-5468

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

4.2 - (5 reviews)
4
0
0
0
1
Read Our 5 Reviews

Chamber Rating

4.2 - (5 reviews)
4
0
0
0
1
  • S Evers

    Used to buy water filters online, deliver on time and service seems fine.
    Feb 24th, 2023

  • Les Clarke

    Today has been the second time this year using GRLs customer service and I have to say, its fantastic again, prompt diagnosis of my issue with my Franke water tank, parts ordered again under the warranty and even arranged for an engineer to come and fit them. I would thoroughly recommend GRL Direct to anyone thinking of getting an under sink hot water system. Best service Ive ever received from anyone by far.
    Dec 25th, 2022

  • Lorna Sandison

    Ordered my filter yesterday and cannot believe how patient and lovely the staff were that I spoke with. Customer service at its finest. Thank you.
    Mar 30th, 2022

  • K Hug1976

    Had an issue with my franke tap. Asked for some advice but received a full replacement part and instructions within 24hrs. Great service!!
    Mar 22nd, 2021

  • Alex Dunn

    When I had an issue with my Franke Omni Tap they made it very difficult to claim on the warranty. They also misdiagnosed the issue and I had to get Franke direct involved who solved the issue within 24 hours and apologised for the issues. Thought as with most companies this being a result of a rogue employee so thought I would order parts thinking what could go wrong and over a week later no parts have arrived. Will avoid using this company going forward.
    Sep 26th, 2020

Read Our 5 Reviews

About
GRL Direct

GRL Direct is located at 3, Old Winery Business Park, Chapel St in Cawston, England NR10 4FE. GRL Direct can be contacted via phone at (160) 387-5468 for pricing, hours and directions.

Contact Info

  •   (160) 387-5468

Questions & Answers

Q What is the phone number for GRL Direct?

A The phone number for GRL Direct is: (160) 387-5468.


Q Where is GRL Direct located?

A GRL Direct is located at 3, Old Winery Business Park, Chapel St, Cawston, eng NR10 4FE


Q What is the internet address for GRL Direct?

A The website (URL) for GRL Direct is: https://www.grldirect.co.uk/


Q What days are GRL Direct open?

A GRL Direct is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is GRL Direct rated?

A GRL Direct has a 4.2 Star Rating from 5 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
GRL Direct

Overall Rating

Overall Rating
( 5 Reviews )
4
0
0
0
1
Write a Review

S Evers on Google

image Used to buy water filters online, deliver on time and service seems fine.


Les Clarke on Google

image Today has been the second time this year using GRLs customer service and I have to say, its fantastic again, prompt diagnosis of my issue with my Franke water tank, parts ordered again under the warranty and even arranged for an engineer to come and fit them. I would thoroughly recommend GRL Direct to anyone thinking of getting an under sink hot water system. Best service Ive ever received from anyone by far.


Lorna Sandison on Google

image Ordered my filter yesterday and cannot believe how patient and lovely the staff were that I spoke with. Customer service at its finest. Thank you.


K Hug1976 on Google

image Had an issue with my franke tap. Asked for some advice but received a full replacement part and instructions within 24hrs. Great service!!


Alex Dunn on Google

image When I had an issue with my Franke Omni Tap they made it very difficult to claim on the warranty. They also misdiagnosed the issue and I had to get Franke direct involved who solved the issue within 24 hours and apologised for the issues. Thought as with most companies this being a result of a rogue employee so thought I would order parts thinking what could go wrong and over a week later no parts have arrived. Will avoid using this company going forward.


Overall Rating

Overall Rating
( 5 Reviews )
4
0
0
0
1

Write a Review

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