Whitby barbers

Have been coming for the last year but have had a few bad experiences recently which has meant I won't return even though they are very close to where I live . First example I turned up in the morning and had to wait as they opened 45 minutes late. Second time a long wait whilst one of the barbers spent more time on his phone and playing with the TV than cutting the hair of the customers infront of me. Today I arrived with one staff member in the shop and a few people in front of me. I asked if there are any other staff cong soon and he said several times his colleague was about to arrive and he didn't. Waited over an hour in the end. This has happened a few times now and the lack of communication and urgency to/for customers is disappointing. They seem like nice guys and the hair cuts aren't bad but the wait times are unacceptable for me. A bit of a rant but my honest experience. Bottom line I would advise to avoid if you don't want to risk waiting an hour or more for a hair cut.
Feb 11th, 2023

Apr 23rd, 2023

D is a very Professional bloke and gave me one of the best trims I've ever had in my life
Apr 23rd, 2023

Cheap barbers, 10 cut, 15 skin fade. You get what you pay for, buzz cut is fine anything more complicated I wouldn't recommend. Lack of communication but they did try to fix the problem when I returned.
Apr 8th, 2023

First time there not disappointed
Mar 26th, 2023