Forbidden Planet Head Office

Ordered some items for a raffle and was told delivery would be made. 2 weeks have passed and still no delivery, i have sent the mail and message via the contact us page and had a mail asking for my address confirmation and i replied immediately but still no conclusion. very disappointed with this as I am out of pocket for these and the extra stuff i had to buy to replace it.
Dec 23rd, 2020

Sep 24th, 2020

terrible company to deal with. Do not order through these liars! Ordered a book on 1st December and delivery date was 9th of December. its 19th December already and got a email that estimated delivery time would be 13th January 2021. So just imagine level of service and still no guarantee! Better spend money somewhere else on a reliable platform and order from there. I order this book for my daughter and she been waiting every day since the delivery date given and she is very upset! Very disappointing experience!
Jul 15th, 2020

Rang to complain about staff in london store and told by reception they all in a meeting. No effort to take my details or give any help. Very poor service all round
Jan 25th, 2020

Forbidden Planet's subscription service is excellent. I receive my comic books on time and in perfect condition.
Apr 2nd, 2019