TONI&GUY Support Office

Unbelievably bad attitude toward customers. Honestly, I can't believe just how bad it gets.
Jan 29th, 2023

Jan 19th, 2023

I could go into detail, but I don't have the time. I'm fuming with this company. Avoid at all costs.
Jan 12th, 2023

I came here to register a complain about Toni&Guy UAE etc but based on the other complaints below I don't need to add anything else... it seems there is no a department taking care of staffs around the world getting cheated by terrible bosses and there is no a criteria on how they select people to hold and represent their franchise. Disappointed.
Nov 22nd, 2022

Absolutely horrible service. After having my hair butchered and damaged only to fix it by returning to my original colour the client care team has refused any form of compensation. I dont understand why theyre called the client care team because they completely ignore the clients and focus only on whatever the salon tells them. I have provided multiple pictures and evidence of what was done to my hair yet the customer service rep (Annie and Daniel) are convincing me that that is what I wanted. After leaving the salon in tears both the wigmore street salon and the customer service team are telling me I got what I wanted. Its absurd. Do not waste your money on this horrible salon.
Oct 28th, 2022