Torridon Road Medical Practice

This Gp practice is the worse Gp practice I ever sent to. They never pick calls and they also put people on hold. And when go there and explain the receptionist will not listen but defending the practice. Even this moment on the phone trying to get them out they dont pick the call. Like what the hell is this!!!! So disgusting unprofessional act.they did not pick the call and they already cut my call. So disgusting behaviour.
Apr 30th, 2023

Absolutely ridiculous no one answers the phone I will be on hold all morning and still not be able to be seen
Mar 6th, 2023

I am disappointed from doctor Poonam Gupta!!! According her I am not good mother because I couldnt placed antibiotic in my childs eye. This action is not favourite for my child (probably for the most children) and it just did not allow me to do it. Because of this I went to doctor again to ask for changing the treatment. UNFORTUNATELY I met Poonam Gupta at the appointment ! This was my first and last appointment with her. I do not know Gupta and I sow her for the first and last time BECAUSE she put me a label bad mother on the first minute. She explained me that she has husband and 3 years old child so she is the perfect mother and she can manage with her child. How can not I manage with mine? Even she asked me several times if I am the mother of my own child. She asked me if I am single? Have I husband? What kind of doctor is this? I did not go there for a coffee/tea time. I went to ask for treatment and support. Not someone to insult to me! According doctor Poonam Gupta because I am a single mother I have been bad person. How she knows that? As well doctor Poonam Gupta said his colleague doctor Seun Audu (who works at the same medical center) that he has prescribed to my child wrong antibiotic!? doctor Poonam Gupta said they do not use this kind of antibiotic and it is wrong for my child BUT at the same time the perfect woman and doctor Poonam Gupta put the same wrong antibiotic on the top of my child dirtys finger and tried to give it to him by his own finger - to put antibiotic in his eye!? Does she give medications to her child with dirty hands? Because she tried to give antibiotic to my child by his dirty hands!? As well it is not professional doctor Poonam Gupta to talk against her colleague who she work with at the same Medical Center!!! It is NOT PROFESSIONAL AT ALL! This behavior does not bode well for you madam doctor perfect mother and wife Poonam Gupta!!! Has doctor Poonam Gupta ever heard about infection control, washing hands before placing antibiotic in the eye? Has doctor Poonam Gupta heard about ethic and Law? Has she learnt it in the university? Unbelievable how she has sunk low by promoting herself by demeaning her patients! I am going to complain to the manager of the Torridon Road Medical Practice. Because according Gupta I am not good enough person If I have not husband!? And her colleague doctor Audu is not good enough doctor because he prescribed my child wrongantibiotic who Gupta does not like!? doctor Poonam Gupta are you going to answer me what if I like women? Unbelievable! This awful behaviour and DISCRIMINATION!!!
Mar 28th, 2023

Feb 22nd, 2023

It's changed a lot in the time I've been registered there and not necessarily for the better unfortunately.
Feb 18th, 2023