Westfields Off license

Sep 2nd, 2016

Absolutely disgusting service, my parcel as been there since 19th june, shop supposed to open at 10am she was serving customers at 9.45 but told me i had to go back at 10.30. I was waiting outside the shop. She told me my parcel was there, but still said i had to wait told her to send it back. Appalling manners and smirking at me, not a good idea.
Jun 6th, 2022

I'm absolutely shocked at their service. I ordered some parcels to be delivered here for my own convenience. Google business opening times shows their opening hours. Drove 10 miles today after receiving a text message from a local number 9n Wednesday to say it's ready to collect. Arrived at 1.20pm to find they are closed for a lunch break. Ok, fair enough I waited in my car. Then a lady came over at 2.06pm to open the shop up. I said I have come to collect my parcel up. To which I was told she doesn't know. I saw a sign saying no parcels could be collected due to technical error. The lady said something about a scan. I showed her my QR code to collect and I said this is what you need to scan. She called someone, and again I was told I couldn't collect my parcel and told me to come back at 5pm!!! I said I had driven 10 miles over to.collect my parcel... If it wasn't ready why didn't you text me you have my number to which I was told the person doing parcels is on holiday. In the end I wasn't impressed. I left without my parcels and told them to send it back!
Sep 22nd, 2021

Jun 15th, 2017

Dec 31st, 2016