Watson Fuels (Brize Norton)

Would give zero if that was an option. Ordered on Jan 31. Missed delivery date of Feb 14 and no updates at all. Had to cancel, place an emergency order elsewhere and pick up extra heating fuel to make sure we dont run out this weekend.
Feb 9th, 2023

Ordered mid December and told i would have to wait until end first week of Jan. No problem for me I said. Called them Monday this week and told it was in the Thursday run but might be Friday. No problem again but i made the point i was low and needed a delivery. Friday pm i get home and no delivery and no contact from the company. I overlooked the reviews because i was recommended this company. Perhaps I shouldn't have. Currently they have my money and no service has been delivered.
Jan 27th, 2023

Used to be a good company to deal with, but the last year or so has been a total nightmare, fuel never turns up when they say it will, every time we call there is a different excuse.
Jan 2nd, 2023

Having a really bad time with them. Ordered fuel on 1st December and still no delivery on 21st December. Been told three times that it is coming later today or in next 48 hours - nothing. Getting through to them is nightmare - they answer calls for new orders after a few minutes but these people cant follow up on oustanding orders. For follow-up enquires you wait forever. Just been waiting for 1.5 hours for them to answer the other line but no response. I have used them for 15 years but they have some new system that is a total failure - avoid them or freeze.
Dec 11th, 2022

Utter joke of a company- avoid like the plague! How can an order of oil be so difficult-?excuses/ lies and incompetence . Gone elsewhere now and saved 45. Read the Reviews- how many 1*? Its the majority for goodness sake. Watsons is a joke
Nov 13th, 2022