The Carpet Shop

An absolute pleasure to do business with. Really friendly, reliable and did a great job. Highly recommend.
Mar 27th, 2020

Joyce is a pleasure to deal with. Thanks
Oct 27th, 2022

Brilliant great service and very nice people and the carpet is amazing
Sep 26th, 2021

Really nice couple that own it and excellent fitting service
Jun 27th, 2021

I got a quote to carpet my new home , I saved my hard working money to pay for for over a year. couple of days before fitting I was advised that they did not actually have the carpet I choose , was more unnecessary stress after a huge move/refurbishment of the property. I had to go to the small shop in canvey to choose an alternative carpet , very small selection, they had already taken 500 deposit so I had no choice but to stick with them or loose 500. After the pressure of having to choose a very light carpet as the other choices I really didnt like, I have children so light carpet would not of been my first choice. The choice was taken away from me at that point. After the cocky fitter arrived and demanded I pay him the rest of the 1600 on that day I agreed and did so in cash as they insisted rather than bank transactions.oh also after having to choose a different carpet completely the price went up 400. From the beginning of dealing with Tony we agreed there was to be no joins in the rooms , obviously the carpet cut to room size as it should be. Well after fitting I discovered that my sons room had a sneaky join that Tony him self( I found out later from the fitter) told them to do , very deceitful & disappointed after literally clearing my bank account out. Also a week later the carpet had come away from the front door and a runner joining the hall way to the lounge. No apology or discount was offered , I advise customers steer clear of this carpet shop as they are not true to there word and its been nothing but unnecessary stress , like moving and decorating ect is not enough for us to deal with, all that on top was almost unbearable for me with lockdown ect really hot me down and I would not wish that experience on anyone. Tread with caution is my advice, if possible avoid at all cost.
Oct 20th, 2020