The Community Practice

Doctor listened and explained everything to me.
Jan 22nd, 2023

Called at 8:00am just before Christmas to ask for an appointment. I am not a frequent flyer at the doctors so expected a six week wait to be seen. I was told that they run a triage service and a clinician would try to call me same day. Had to give a reason why I was calling which I know some people find awkward. The GP called me the same day and offered a face to face appointment that afternoon also arranged a follow up appointment in Jan. Great service, friendly staff. Doctor I saw was very understanding (Dr Ranj). cannot complain.
Dec 9th, 2022

Great for children (Thankfully) but absolutely useless for adults! Referrals are being forgotten (soon to go beyond the two week pathway) medical secretaries cant be bothered to phone with information despite being told to expect a call that evening or next day (STILL no call) and a general lack of empathy from front of house staff as well as a lack of people skills.
Oct 2nd, 2022

Oct 1st, 2022

This practice is awful, they never ever call you back. I've had Doctors not call me for a scheduled appointment, the receptionists are really rude and never call back and can take hours or days to even sort anything small out, even then you have to call repeatedly. They've taken over three months to sort out a fit note previously with me calling them every week. One of the doctors even outright refused to believe me about an NHS referral scheme and I had to have another appointment with another doctor to get it sorted. Today I found out they've unregistered me WITHOUT ANY NOTICE. This is a terrible practice. I've been left with no GP, I even asked why I hadn't been notified and the receptionist just said 'it's protocol when you move'. While trying to register to another gp today, they said it's naughty that this practice have unregistered me with no notice and they are supposed to give 30 days. Do not register to this practice they are useless.
Oct 3rd, 2022