Peacocks

Actually quite funny chased out shop by the manger/tyrant of the store today telling me in barred , ok no problem and left , then continued to follow me out of the store into our shopping center to shout at me not to post comments about her in the review section of peacocks on google , its a free country lady , if ya wasnt such a knob people wouldnt write bad reviews, actually quite sad for the young staff who work there who served me last week for my sunglasses thankyou to those staff who are quite polite , id also understand her power trip if she was manager at harrods lol but your not your a step up from poundland get over yaself
May 1st, 2023

It's not the manager fault, but the returns policy is fascist and has caused me to evaluate that Peacocks will no longer exist, in the future. Bad customer service equals a ripple effect and drips down the grape vine. Trading standards are investigating.
Mar 9th, 2023

Well what can i say other than what a disgrace of a manager at this store named kerry ! , actually feel sorry fo the younger staff who have to work under this tyrant absolutely disgusting behaviour of a manager of a high street chain , HO and customer service both advsied of the issuses with staff , someone should tell her the lip filler isnt helping also
Jan 22nd, 2023

Worst ever experience in a shop. Tried to return an item. the manager who is the rudest manager I've ever come across and the member of staff accused me of arguing when I only asked a question. I left the shop so upset for only stating that i had never been asked for other id when sending an item back. I never argued and was left embarrassed and upset. This also upset my 5 year old son who witnessed the manager shouting at me I think the store needs training in customer service.
Nov 5th, 2022

Awful experience here. Went to return a dress which has come apart at a seam (clearly one part has not been overlocked properly) attempted to exchange for another but that one didnt look very secure and asked for a refund instead. Awfully rude manager (With glasses) refused as she is assuming it has been stepped on, firstly I dont know how anyone would step on a seam that high up secondly, if it had been stepped on I can assure you it would look a lot worse than that. Asked for a gift voucher instead but apparently cant do that either. Manager was very rude and sarcastic, rest of the team were quite helpful though. I should not be buying something and it falls apart after the second time wearing it and If this does happen (because it can when making high quantities of items) I should be entitled to get my money back or a gift voucher at least and not feel pressured into buying the same item which had a problem.
Oct 2nd, 2022