Leydon Lettings

Apr 30th, 2023

We have been using this company for over 10 years. We are very happy with the way our property has been managed and their rent collection service. The staff are always well trained and are very responsive. They also have a recommended contractors for pretty much any issue and most importantly charge a very fair price. 100% recommendation.
Apr 6th, 2023

Rented between 2019 and 2020, thought I had left a review but realised I hadn't. After speaking with somebody else who also has had a horrible experience with Leydons I thought I may as well share the experience. This was just over 2 years ago but based on recent reviews nothing has changed. Before moving in we had to point out various errors in the tenancy agreement which leydons did get on top of very quickly and sort However for a professional agency ... there should be no mistakes. in the first tenancy sent to be signed legally only 1/4 occupants was actually legally allowed to be in the property. Upon moving in the house, it was clear the house had not been cleaned properly at all, we did make leydons aware however nothing was done just "noted". Leydons did fix a few things (door hinge, broken wardrobe and chair) but anything like cleaning or painting they did not do. Almost all of the kitchen appliances had to be replaced within 6 weeks of moving in. The oven was not replaced although it should have been. We were without a washing machine for a few days and without a freezer for a short period of time. Quite often we would not be informed a contractor was coming so somebody would just turn up or we would come home to a stranger in the house, this is breach of contract. Gardening was meant to be supplied 4 times over the year however it was only done twice, the other 2 times done by ourselves (Yes it was during covid however no reimbursment was offered, in fact we were charged for leaving garden waste at end of tenancy). We even uncovered a pond in the garden as it had been buried under overgrown bushes that hadnt been cut for years. When it came to move out leydons claimed the house was not left in good condition and was dirty however the house was in better condition than we originally moved into bar a shower gel left by the shower. They claimed several things but pictures and pointing out that a bunch of things they were claiming were actually on the move in notes showed they are incompetent and do not check their own records. Lots of the staff seem to be poorly trained. When the property was up for rent again whilst we were still there, most of the agents that showed students round the property didnt seem to know anything about it at all. We had to correct one agent multiple times as she didn't know anything. The nail in the coffin is leydon for a number of months failed to provide evidence that deposit taken for cleaning and replacement of a curtain that was freyed. the curtain that was then put in looked too long also. When leaving the property the neighbours were sad to see us go as we had been the best tenants theyd had next door in years. EDIT: I can see the response from Leydon is pretty typical, not actually owning up to the issues. Leydon were aware of the issues at the time. Suggestion to future tenants, take photos of every wall, floor and bit of furniture before moving in your own items.
Feb 13th, 2023

I'm a postgraduate student and have been living in one of Leydon's properties for over two years now. The team at Leydon have always been incredibly attentive to any maintenance, tenancy, or other concerns, with quick response times and thoughtful, clear communication. In particular, Marian is absolutely wonderful and helps resolve any concerns as soon as we communicate them to her. She is also a fast and effective liaison between ourselves and our landlord, making sure that both parties are happy with any arrangements made.
Feb 5th, 2023

Leydon Lettings have always been an absolute pleasure to work with. Their friendly staff are always on hand to answer any queries, and all matters are dealt with in a prompt and professional manner. In particular, Isabella, Ross and Marian work seamlessly to ensure their tenants and contractors alike are fully informed and happy with arrangements.
Oct 14th, 2022