Wards Estate Agents

Adam, Maria and the team were professional, friendly and trustworthy throughout what was a stressful time for myself and my brother. We lost our Mother in the pandemic and Wards helped us sell the property. This was amid a housing market crash and multiple setbacks. Having never been in a situation like this - it is hard to know if you're making the right choices: I am now 100 happy that we chose Wards. Thank you very much!
Apr 21st, 2023

Originally this was a 5 star review, but regrettably we have chosen to revise this based on events following the sale. Our sale was initially dealt with smoothly and promptly, and communication was good on the whole. We sold our property to an investor who intended to let it out, also through Wards in Canterbury. Following our sale, we discovered that Wards had reused our photos and marketing without our permission to let our previous property out. The photos included all of our furniture and belongings, which we were fine with in regards to selling but the new owners were renting unfurnished using material that we had commissioned at our cost. This was taken down fairly swiftly but to date no one has given us an explanation as to how this happened, so after several months we have decided to post this publicly to ensure that this does not happen again in the future. I would strongly recommend this be investigated, and would advise any potential clientele to keep an eye out in case their marketing is reused without permission.
Apr 8th, 2023

I had a very good experience of selling my property in Canterbury. Tom in the Canterbury office was very efficient and was knowledgeable about the local market. I was kept informed of progress regularly and matters were handled in a timely manner
Mar 12th, 2023

Tom has recently done a valuation of my property. Tom has been very professional , courteous and arrived on time. I am very pleased with the service and would recommend Tom and Wards Estate agents to anyone who has a question regarding property matters.
Feb 12th, 2023

Jydon Reeves made it a very easy experience, I called and within 2 days he had shown me and my family 2 houses. He was very accommodating and honest about the properties which I appreciated and helped me make decisions
Feb 6th, 2023