Robinsons Solicitors

Absolute nightmare conveyancing service, almost ended up in breach of auction contract. Complained to no avail, still waiting for their complaints manager to call me back as promised 4 months ago. Failed to respond to emails and multiple phone messages. If you use their services after reading this you only have yourself to blame.
Jan 6th, 2023

Rosemary and Jess are fantastic . Considering we are in a pandemic, they went above and beyond to help us purchase our first property, and were very helpful with the whole process !
Apr 17th, 2022

Worse solicitor experience ever! Extremely slow, rude, very unprofessional, very unhelpful, not responding to emails and sometime "hiding" when you ask to speak them on the phone. Started our sale process end of June with no chain and still waiting due to solicitors been slow and ignoring our case. Wouldnt recommended to anyone especially if you are in rush to sell or buy.
Apr 13th, 2022

We had an unfortunate experience with Robinsons and their conveyancing services. They were slow and often totally unresponsive for weeks on end, causing frustration for all other involved parties. We sent all required information in a timely fashion, even trying to make their lives easier by arduously highlighting key information from bank balances etc. Despite this, several times we had to send the same sets of information because they didn't recognise that they had already been sent these. Furthermore, they also tried to shift the blame onto us at one point towards the end of the process. They sent us a set of forms to complete, with no notice and a very short window of completion. They then insinuated to all other parties that the process was being held up because we had failed to complete these forms. This was completely outrageous, bearing in mind that we had been asking them to send these forms to us for weeks on end. I was recently dismayed to find out that a close friend had chosen Robinsons to complete their own house purchase. They have had a very similar experience to us and are at the point of losing the purchase on their first home because the sellers have become so deeply frustrated with Robinsons. Please avoid using this company. They do not seem to remotely care about your experience and are inefficient in a way that beggars belief.
Feb 23rd, 2022

Rosemary Hatfield-him did an outstanding job on our recent house sale and purchase, friendly, efficient and very approachable. We highly recommend Robinsons and wouldnt use anyone else should we move in the future.
Oct 4th, 2021