Chaucer House

Dec 27th, 2020

Good value for money but the decoration needs an uplift. Some brighter colours and new paintings would be a nice touch. Management were excellent.
Mar 31st, 2020

Sep 25th, 2019

Sep 4th, 2018

The decor is new and chic, the "Castle Room" we were meant to be in has a nice, large bathroom. HOWEVER, the window of the room cannot be opened. There is no aircon, just two fans put up. At present temperatures, we stepped on arrival into a hot, sticky, smelly, overbearing room atmosphere, and nothing could be done about it. Calling the off-site management, they suggested opening the bathroom window. Yeah. That all does explain the smell others had described: a room that hasn't seen any fresh air... It seemed impossible we would be able to get any sleep in this posh gaschamber experience, so we rang the manager again. Within five minutes, we were asked to leave the premises, as they had put another booking into the room who'd arrive immenently. We went home again, where we can open the windows and get fresh air in to breath. Promised a refund, hope it arrives. If you fancy going there, I suggest you enquire whether they have any rooms where windows can be opened, or suffocate at your peril. - And I can confirm the untidy bedlinen others had managed, definitely hadn't seen an ironing board - bit like I'd do it at home. Overall: Not at this price range, really not.
Jan 2nd, 2019