Kudos Restaurant

Good food (have ordered before from inside the shop) BUT prioritises telephone call orders over counter service. The lady spoke to us through a beaded curtain and stated that we should sit down and she would come to us when she was ready. She then preceeded to take 3 telephone call orders and expected us to continue waiting until such time as the phone stopped ringing. I understand the financial implications (2 customers will order less than 3/4/5 telephone orders but surely when you phone a popular take away you are not anticipating having your call answered first time / immediately. If you enjoy the food you call back in 5 mins... no big deal. If, on the other hand, you happen to go to buy your food in person, it is wrong to assume that they have more time to sit around waiting than someone at home (probably watching Saturday evening TV) calling an order through does. It was poor judgement as we'd been given menus and chosen our 5/6 selections so it would have taken less than a minute for her to place our order. Needless to say we left and went to The New Far East, a small family run traditional take away where me and my partner had great fun being entertained by little Jason who invited us to play with his small wooden Orca (killer whal) 2 cars and a transformer toy. Both he and his mum were an absolute joy despite having to take telephone orders on a busy Saturday night.
Apr 29th, 2023

Take away review - We loved the food. The medium spicy salt & pepper squid was very very good, best we have had in Europe. All other dishes were good also. Best Asian food in Canterbury we have had. We will be back for sure.
Dec 20th, 2022

Food : 2/5 | Service : 3/5 | Atmosphere : 2/5 More
Dec 11th, 2022

Good Chinese food. Not too oily & not too salty. Just right. Reasonable price for take away Friendly service. Quick service (Tuesday night)
Oct 25th, 2022

Oct 20th, 2022