Kent Reliance

The staff are really helpful and courteous..The best financial institution I know. Very accessible.
Mar 12th, 2023

Surprised to see only 3.5 rating overall. 5 star service from Sara, I phoned, this morning. Thank you.
Jan 30th, 2023

Very bad customer service. U will never save there again...
Jan 24th, 2023

The branch recently moved from very small premises that were more like a cupboard than anything else. Anyway, the new branch building is much larger, light and airy. I always find the staff to be courteous and helpful. Overall, Kent Reliance is a rather unusual set up - half a 1970s traditional building society and half a contemporary service offering on-line accounts. I suppose over time the latter will overtake the former - and what a sad day it will be when eventually some hideous management consultant recommends closing the branch and moving everything to the internet.
Oct 11th, 2021

Better service since moving to new site - would like to be able to use my account online and not have to come into branch all the time
Jan 4th, 2021