Home Instead Wembley

The care and support that the team have provided to our Mum (and us) has been amazing. Following an infection our 91 year Mum had a couple of falls. Mums regular daily carer called the ambulance, gave her reassurance and made her comfortable. 24/7 care support was offered and gratefully received on Mums discharge the same day. Not sure where we would be without the support from the team, especially her full-time carer. People who genuinely want to ensure their clients independence and safety. Recommend without hesitation.
Mar 9th, 2023

Mum has been receiving care from Home Instead for several months now. Having checked ratings for the company prior to engaging them, the care provided reflects the exceptional high standard the ratings suggested. Yes, they are a little more expensive than others but all visits are no less than an hour and their reliability, friendliness and willingness to provide excellent care gives comfort. I have no worries over Carers not turning up or cutting a visit short. The office keeps me fully informed and are very accommodating to changes in Mum's routine due to hospital appointments etc. Mum has very quickly formed close bonds with her Carers and they with her. If you are looking for excellent, reliable care for your relative or loved one, I can highly recommend Home Instead.
Oct 7th, 2022

This was my first time looking for car for my Dad and the team at Home Instead have made the process so much easier than I would have expected. All the carers involved with caring for my father are kind, friendly and diligent in the care they're providing. The team in the office have also been fantastic and helped me out when Ive needed extra care provided at extremely short notice. I cant recommend them enough.
Oct 4th, 2022

From the moment I contacted Home Instead I have felt relief. Leena Lakhani was quick to put me in contact with Fran my care manager and we had our first meeting set up and a care package in place within a week. If like me, you left it too late this is good to know. My mother was against the idea of anyone coming in and needed to be converted. Fran and then Manbai and Darakshan, her carers, won her over immediately by the way they treated her. in the space of two months she has gone from being utterly resistant and only agreeing to two visits a week, to looking forward to her daily visits. She is also fresher, cleaner and a bit more lively. Fran is always able to meet needs as and when they arrive and we have benefitted from the can do, flexible mindset. Many thanks.
Mar 8th, 2022

I have been using Home Instead (Wembley) since October 2019 to care for my Mum who is now in the latter stages of dementia. Their level of care and service is excellent. They are very responsive to my Mum's needs as her condition has deteriorated. I would hate to think how we could have coped during lockdown without Home Instead. It is extremely reassuring to know that I can depend on the carers to tend to my Mum's needs on a daily basis. The piece of mind that this gives me cannot be underestimated. Their online portal is really useful as it allows me to keep updated on how Mum is doing on a daily basis. The admin staff are all very friendly and manage Mum's prescriptions for her medications. Overall I would happily recommend Home Instead for care.
Feb 13th, 2022