M&S Simply Food

I went their pick my ordered and I ask about old Asian m &s staff I saw my ordered is ready I just ask him. He is frustrated about online uber and delivaroo . He talking to rude me. I just told him why are you talking rude to me I am Your customer. He said ask the lady. Old Asian staff said don't give him ordered. When I ask the lady can I have my ordered no is that is it ready. She said I am not give you. I asked why. She said old Asian man told me don't give him so I sm not give you. I ask lady what is that man name? She refused to give his name i told her I want to complain about your m& s general manager. After I take photos to old man. He is being more aggressive and said to me don't take my photo. I told him I want to complain your general manager. After I have to go i leave without my orderd. I don't understand. m& s management have to take actoon this kind of radical character
Dec 1st, 2022

This store does not let you pack your shopping. He packed my bread at the bottom of the bag and put heavy stuff on it. He completely destroyed my bread
Jan 7th, 2022

Giving one star is generous. I come here almost every day, only because I love M&S selection. Thats were it ends. The staff are lazy and rude. Their customer service skills are nonexistent and I have had several bad experiences. M&S is a fantastic brand with awesome products. The staff at this BP/M&S branch are a huge discredit to both companies. Hopefully something is done soon as having spoken to other locals about this there are many that share the same sentiment about the place.
Jul 21st, 2021

The staff always look like theyre on another planet and there is only ever one person on the tills. Ive had to wait up to 15 minutes just to pay for petrol before. Only gets 3 stars because its an M&S and in love their products.
Jul 19th, 2021

Apr 15th, 2021