Karl Fisher Autos Ltd.
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Beechwood Business Park, Unit 17, Burdock Cl
Cannock, eng WS11 7GB - (154) 357-7409
Hours
Chamber Rating
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Michael Hartshorne
Nice people will use again
Jan 30th, 2023 -
andy parry
Brilliant service and well priced..I always use this garage
Jan 17th, 2023 -
Trevor Palmer
Service: Engine repair
Jan 11th, 2023 -
Andrew Talbot
Great service as always... highly recommended
Jan 9th, 2023 -
Ross Folley
Invoice No. 4183 I required a DPF clean on a Jaguar E-pace on the 16/11/22. I was charged 288 in total. 60 for a Diagnosis, 80 for a Dynamic Regeneration & 100 for a "System Update" plus vat. On the 27/12/22 after only 1205miles the DPF light came back on meaning the above charged services were not satisfactory. I rang the Garage on the 03/01/23 & received a frosty welcome. Due this I spoke with alternative Carbon Cleaning company's that informed me that they have never heard of a "System Update" & any updates are usually free! I spoke with the manufacturer to confirm this. It would appear that I have been charged for a service that possibly did not exist!. I made a formal complaint in writing to the Garage on 09/01/23 which they received on 10/01/23 (Royal Mail tracking ID:NE868096445GB). It took until the 14/01/23 to receive a call from the Garage. Unfortunately as a formal complaint had been made a phone call was not suitable to deal with the complaint as I needed a written response detailing what a "System Update" was & proof it was carried out. 7 days have passed & the Garage has not answered or provided any written response to my complaint made. A charge has been incurred with no explanation! Customer Service is very poor! Definitely a Garage to avoid!
Jan 9th, 2023
Contact Info
- (154) 357-7409
Questions & Answers
Q What is the phone number for Karl Fisher Autos Ltd.?
A The phone number for Karl Fisher Autos Ltd. is: (154) 357-7409.
Q Where is Karl Fisher Autos Ltd. located?
A Karl Fisher Autos Ltd. is located at Beechwood Business Park, Unit 17, Burdock Cl, Cannock, eng WS11 7GB
Q What is the internet address for Karl Fisher Autos Ltd.?
A The website (URL) for Karl Fisher Autos Ltd. is: http://www.karlfisherautos.co.uk/
Q What days are Karl Fisher Autos Ltd. open?
A Karl Fisher Autos Ltd. is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Karl Fisher Autos Ltd. rated?
A Karl Fisher Autos Ltd. has a 4.4 Star Rating from 43 reviewers.
Hours
Ratings and Reviews
Karl Fisher Autos Ltd.
Overall Rating
Overall Rating
( 43 Reviews )Michael Hartshorne on Google
Nice people will use again
andy parry on Google
Brilliant service and well priced..I always use this garage
Trevor Palmer on Google
Service: Engine repair
Andrew Talbot on Google
Great service as always... highly recommended
Ross Folley on Google
Invoice No. 4183
I required a DPF clean on a Jaguar E-pace on the 16/11/22. I was charged 288 in total. 60 for a Diagnosis, 80 for a Dynamic Regeneration & 100 for a "System Update" plus vat. On the 27/12/22 after only 1205miles the DPF light came back on meaning the above charged services were not satisfactory. I rang the Garage on the 03/01/23 & received a frosty welcome. Due this I spoke with alternative Carbon Cleaning company's that informed me that they have never heard of a "System Update" & any updates are usually free! I spoke with the manufacturer to confirm this.
It would appear that I have been charged for a service that possibly did not exist!. I made a formal complaint in writing to the Garage on 09/01/23 which they received on 10/01/23 (Royal Mail tracking ID:NE868096445GB). It took until the 14/01/23 to receive a call from the Garage. Unfortunately as a formal complaint had been made a phone call was not suitable to deal with the complaint as I needed a written response detailing what a "System Update" was & proof it was carried out.
7 days have passed & the Garage has not answered or provided any written response to my complaint made.
A charge has been incurred with no explanation!
Customer Service is very poor!
Definitely a Garage to avoid!