Tesco Pharmacy

Staff were very helpful over the phone with my query, unfortunately didn't have what I was looking for due to wider supply issues.
Apr 8th, 2023

Very helpful
Mar 15th, 2023

Jan 25th, 2023

Drove from burntwood to specifically collect a prescription, that I received a text for, stating ready for collection. Checked opening hours before leaving. Arrived at 13.01 pm, to be greeted with a message placed by the till that read - closed 13.00 to 14.00. Staff still visibly present in the pharmacy kept their heads down not making any eye contact. Wasted journey!
Dec 29th, 2022

Need to brush up on their customer service and communication skills big time! Too often left waiting for a text that doesn't arrive, slow, don't inform you of items out of stock (you end up having to ring to find out their waiting for items to come into stock) Telephone / face-to-face manner can be rude, abrupt and cold at the best of times. (except Claire) You can get there bang on 1 p.m. to be greeted by the sign on the counter saying they're closed between 1 p.m. and 2 p.m. and although there are numerous staff behind the counter, will they do the decent thing and get you the prescription that is already made up and ready for collection, like hell they won't! Jobsworth! Because of this myself and my partner are looking to change pharmacies. The only bright spark amongst the gloom is the lovely Claire. She's a breath of fresh air!
Dec 24th, 2022