Lanmarc Ltd

Absolutely awful company. If I could give 0 stars, I would. Our insurance company contracted Lanmarc to do repairs on our home, which we have been waiting on for months and no progress has been made thus far. We have been very patient with them and these delays have caused a great deal of inconvenience, stress and financial loss. Whenever we have chased them up regarding any updates, they give the exact same excuse in a very rude and abrupt manner (The operational manager is in a meeting and will call back, except that never happens). I am now obliged to take this matter further. Avoid Lanmarc at all costs.
Apr 23rd, 2023

Critical: Professionalism
Mar 28th, 2023

Our insurance company used Lanmarc to repair a conservatory roof (we had to pay Lanmarc the 400 excess before work began). The work was, after several delays on their part (which I note is a common complaint about them) finally done at the end of June 2021. On October 5th, after torrential rain, the conservatory roof began to leak badly again, 15 months after Lanmarc were paid to repair it. I contacted them immediately but had to subsequently chase them twice this week when they failed to respond. Lanmarc refuses to remedy the situation, citing the fact that it is more than 12 months since they did the work. I have pointed out that this past summer was exceptionally dry (in fact, the driest for the last 27 years and the 6th driest since records began in 1836!!). Had this summer been a more typical British summer the repair to the conservatory would have been found to be sub-standard within the 12 months that Lanmarc allow themselves and they would not have been so easily able to wriggle out of standing over their own workmanship. Clearly, they have no sense of pride in their work or concern about reputation. I would not recommend Lanmarc under any circumstances and I shall be taking this matter further,
Oct 30th, 2022

Oct 26th, 2022

Critical: Professionalism
Jan 13th, 2022