Nuffield Health Kingston Fitness & Wellbeing Gym

I have been a member for many years here an once trying to cancel I had nothing but problems I spoke to one of the staff in the gym that told me it was done only to see the money come out the following month the steam room never works the gym is over crowded the certainly would recommend looking elsewhere the only reason I joined was because of the parking only to find even being a member u still get charged to park
May 1st, 2023

Should have read the reviews before I join the gym. They could not care less about the members. I took my daughters to swimming today and found out my combination padlock did not work. I went to reception to borrow a lock. They said they are not longer to lend lock to members now. Clearly, they have spare locks and just don't want to help. While my two daughters are already in the pool, I was really sad. You do pay for what you get. I used to have a membership of another gym in the area for 5 years. They are a bit more expensive but they really take care of their members. Please make the right decision to leave this gym.
Apr 30th, 2023

If only there was an option to leave no stars. Ive been a member for over a year now and its been beset with issues. No jacuzzi (only recently fixed) no steam room (part always seems to be delayed) as of writing no hot water for two days (but this seems to be an issue that comes up every so often) leaking roof which rendered some exercise machines out of action, exercise machines switched off to save power at busy times all the while where they still charge you FULL price membership. I didnt want to write this post but I can never seem to get through to a manager and they always leave front reception staff who have no idea whats happening (not their fault). Youll notice no one from Nuffield comes here to respond to any of these complaints which says it all
Mar 30th, 2023

Great gym with cardio, weights, boxing bags, swimming pool, restaurant, at reasonable prices.
Mar 7th, 2023

Absolutely awful. Waste of our money, Rude staff. This woman working there named Kirsty or Kristy been really rude and racist to us when we asked a question.
Feb 18th, 2023