David Lloyd Milton Keynes

When you have a silly issue it takes long time to be resolved. Staff at the reception are not trying to help customers but just get rid of them. The manager doesnt even listen to you, nor he introduces himself. He basically repeats what the staff tell you without even listening to you.
May 3rd, 2023

The staff on hand are very nice, helpful and friendly but the club feels worn out in an ever increasing number of places. The upcoming renovations will of course solve this but the disruption will be born by the members without and consideration in relation to membership fees.
May 1st, 2023

If you sign a contract, then it will be a problem to cancel that. You will be terrorized and extorted money. The manager will deceive you when signing the contract. Read the contract carefully.
Apr 22nd, 2023

The gym is big but it is the correct size for the number of members. In the evenings it is too busy. Weights and machines are not cleaned and there is no schedule to do so. Your hands wash black after using the gym. Management promised action several times but did not. The equipment is also not maintained. There doesn't appear to be a maintenance/repair schedule as machines are left in disrepair... including the floor which has had tape marking the damaged area for months. There was a hole in the ceiling in the spa area, covered by a square of cardboard for many months. The tiling in the sauna took the best part of a year to do and they never bothered to do the top row to complete the job. The 'hydropool' (jacuzzi) is too cold: 34C. It just feels like sitting in a slightly warmer swimming pool. The chlorine in it is also so strong that your eyes burn standing next to it. The floor material of the jacuzzi wasn't stretched out properly and has left a folded texture on the floor. The outdoor pool was closed to change the filter during the hot period of summer. They had 25years notice to time this correctly. In general the outdoor area/pool gets too busy to use in summer. During summer, the outdoor bar remained closed.... Although they put out jugs of water... Extremely expensive for what they provide. The next price increase will be to 194 per month (+/- 2 ...can't find the email), and I'm on a discounted rate. There is an annual (Jan) price increase for all members. Because I had opted out of marketing emails, I was not informed of this. In 2023 this was 11.5%. This increase would be enough to pay for a 'normal' gym membership elsewhere. Aesthetically, the gym doesn't _look_ like a 200/m gym. No luxurious feel like you get in European spas. Even with the upcoming renovations, they're bolt ons... They won't change the vibe of the gym and won't improve the overall management and maintenance of the gym. In summary, it's not looked after and it's really hard to see what you're given in exchange for such a high price. To put it in perspective, a top tier Virgin is 107/m.... Half. Side note: what's up with all these glossy 5* reviews with pictures of the gym.... Looking lit up and empty. It never looks like that. They even respond and thank the fake reviewer.
Apr 15th, 2023

Apr 14th, 2023