Pet Sitting Nuneaton - Dog Walking, Cat Sitting, Boarding

I wish we had read the previous review before we trusted Vicky to look after our dog whilst we had 10 days in Greece in October. Our first day on holiday we received a phone call from her to say our dog had become aggressive and bit her hand while she was trying to separate him from another dog that she had left alone with him. Vicky said he had to be picked up immediately. Bearing in mind we were nearly 2000 miles away, we arranged for a family member to collect him and take him to a kennel the following morning. On return we contacted Vicky to ask for a refund for the unused care and only got money returned after informing her that I was going to take her to the small claims court. It had taken some 37 days for the refund. We found Vicky to be very unprofessional and just want to let others know what kind of experience you may receive when you trust your family pet in her care.
Nov 16th, 2022

Do not use this service. Bad communication, unprofessional behaviour and playing around with my money afterwards. I took my dog in for 2 weeks and despite passing his trail night the contract after 4 days was ripped as was my dog was struggling to cope. I was aboard and I dont know the ins and outs of how he really was. Because I questioned as to why I then got statements like you care more about your money than your dog. Despite me paying up front almost 500 straight away I received the re fund 9 days later! My dog was fine after this and was able to get the right treatment elsewhere.
Aug 16th, 2022

First time I have used Vicky reassured me when visited that my cat Lola will be well looked after Came back from holiday could tell Lola had been looked after I would use Vicky again
May 7th, 2022

Booked for home visits and did not show up. Our cats nearly starved to death. Horrible & rude communication with us.
Dec 18th, 2019

Thanks Vicki! We always feel confident leaving Tilly (our Boston Terrier) with you!
Aug 12th, 2019