Penbode Vets, Camelford (farm animal and pet care)

Apr 2nd, 2023

Changed review to reflect change in opinion.
Mar 13th, 2023

Always helpful, attentive and friendly. Lucky to have such a good practise on my doorstep.
Aug 28th, 2022

Visiting on holiday, our dog needed a vet. We saw Nick and were so impressed with his care and treatment, we have left a card at our cottage recommending Penbode Vets. Freddie has now recovered but sadly we are on our way home. Thanks to you all.
Jul 30th, 2022

I wanted to write to let you know about what I feel was exceptional service when I visited with my dog Zuri yesterday (17/05). I feel awful that I didnt catch the vets name but the time she gave examining Zuri and chatting through the details of what happened was outstanding. Its been a long time since Ive felt that a veterinary service was as good and thorough as that. I understand that individual vets (and I speak of my experience of other practices) are not to blame, although Im sure there are better vets than others. The time the vet gave yesterday felt valuable so that the bill at the end didnt feel expensive even though it cant be denied that 100 is a reasonable amount of money for many people out there. In all honesty, for the treatment and that through consultation, I didnt feel at all ripped off. Honestly, I hope the vet who saw us is able to mentor other vets because I think theyd gain a lot in terms of her customer service skills. Her communication was clear and understandable but warm and caring at the same time and her positive comment about Zuri looking good for her age even though I see an old dog with bad arthritis, conjunctivitis and after having a suspected stroke it turned a stressful situation into a much more hopeful one, and for someone who is coming terms with their dogs older age, it was just fabulous. Really cannot praise enough. Amazing experience. Thank you. P.s. my dealing with the reception team were shorter but Penny and her colleague are brilliant too.
May 29th, 2022