GAIL's

Loved the vibe of barista and nice Cappuccino! However the blonde casher lady seems moody and annoyed. Rolling eyes bcs i didnt understand her question at once since i am half daef.
Apr 23rd, 2023

Best coffee definitely in combination with a walk in Regent's Park
Apr 22nd, 2023

The foods great. Just the service is so terrible. I do understand that everyone have bad days but when u r at work even if u dont want to be there but have to get it done, you should be able to communicate and not be upset when some one just ask for sugar. My 14 year old son went in to buy me a latte while I sat in the car because I wasnt dress appropriate to go inside. There was no sugar in their little cup so my son asked for sugar and the lady told him thats all it has (which was only sweeteners). She was so rude to him that when I told him to go back he didnt want to. Ive always seen this with Gails staff. They dont like serving young people. If there is an adult behind a young person they wouldnt ask whos next they assume that the young person is with them and will and what can I get you.Gails need to teach their staff customer service. St Johns Wood NW8 and Camden are known for this. These little things can upset someone even if u r trying to have a good day.
Apr 22nd, 2023

Everything delicious. Must go.
Apr 1st, 2023

Must be going crazy or I was overcharged?? but today I paid a SHOCKING 9.10 for an iced latte and spinach and feta roll. The iced latte was absolutely grim and I ordered with it soya milk which was chunky?? almost curdled even?? which the staff said was normal and wouldnt make a new one as it would just be the same but never in my life at any cafe or at home have I had soya milk look and taste as gross as that. Spinach and feta roll was ok, the ends of it were kinda burnt yet it was stone cold and kinda soggy so whilst it tasted nice it was really not up to standards for that price. Seating area is nice with lots of natural light but bench on the back wall is super uncomfortable to sit on and theres a big lack of plugs that most coffee shops do provide now. Can get quite busy/noisy at times but usually ok. Toilet seems to always be kinda unclean. Disappointed as I was excited to come back here again but now its ruined for me Ill stick to somewhere more reliable, where the service is actually worth paying for
Apr 15th, 2023