Butterfly Day Nursery

Oct 27th, 2019

I can't thank everyone at Butterfly enough for the support, care, and positive social skills they have instilled in our daughter over the last 2 years in the Pre-School Room and a previous stint in the toddler room a year or so before. From little person empowering coat putting on methods, to toy sharing strategies, healthy routine, cuddles when there were tears, trips to the park, creative crafts and dressing up games and fresh cooked meals every day We will be forever grateful as we watch our daughter attend big girl school in September with positive social behaviors many of which I can only attribute to her time at butterfly and contact with their staff . Our daughter attended a couple of other nurseries in the area prior to her time at butterfly, a child minder and we employed a Nanny as we struggled to manage childcare, finances and unreliable on-off work patterns. Butterfly was by far the best full time nursery, good value in overpriced Cambridge, managed by staff knowledgeable in applying best practice in early child development, and was on par with our much loved child-minder for giving us peace of mind that our little girls day would be full of interesting activities in a positive nurturing environment.
Feb 7th, 2016

I had really bitter experience with this nursery. My daughter started there when she was 8 months old. She was left alone crying most of the time without food and water. I would find her sobbing in the corner of a room. She sobbed even in her sleep. When I called them to check how is she doing, they just said she is just fine!! When I talked to the manager, she didn't seem to care a bit. Sad!
Nov 8th, 2015

At Butterfly Day Nursery, the ladies in charge of taking care of the children were all very friendly and did a brilliant job, making my son look forward to go there 3 times a week. It's really a shame that the management did an equally good job of destroying that work. First, there was the constant demand for extra cash. Examples include forcing every parent to pay 5 for a "special" sunscreen (which ended up being a cheap supermarket brand) and, when returning my last childcare vouchers which I had forgotten to cancel, 45 pennies were deducted because of some left over balance. It's quite telling that, after the tens of thousands of pounds we've paid over the years, the manager still felt necessary to claim these 45p. Another example was, when my son, aged 20 months, fell at the nursery and bumped his head against the sharp corner of a cupboard and he had to be taken to A&E (he still has that scar on his forehead). While the lady in charge of my son was very apologetic, the manager's reaction was much more very defensive. We asked that any sharp furniture be removed from the baby's room, but the manager insisted that the room was perfectly baby proof, instead blaming my son for having deformed legs! My wife, being a physiotherapist, had to explain how my son's legs were perfectly normal and how he had been walking fine for over 6 months. In the end, the sharp furniture was removed only after a second incident occurred...
Apr 8th, 2015

I paid over 2000 GBP to this business for a week of the worst care ever and my daughter scared of walking pass their gate for long time. 2 years ago when we were in Cambridge, I sent my 1.5 year old girl here, first day was OK, second day still OK but second week we picked up her earlier and didn't call them before arrival. When we went inside we heard a girl cried, I looked at my husband because it sounded like my daughter. There was no staff around so we walked inside and the room on left hand side we found our little girl sitting in the dark, alone and crying. We took her and looked for staff which were in the room opposites with other children. They said your daughter didn't stop crying so we had to leave her in that room. I talked to the manager, Pauline who only offered us to leave if we are not happy. Because we only stay a week and a day so we lost deposit 200 GBP plus need to pay for the care 3 months as their policy. When we discussed this issues with the Swiss owner that we need to take her to another day care and pay for the new one if they can help because it was their fault not taking good care of our daughter the answer was threatened us and demanded money for 3 months care for nothing but painful experience for our little girl. Be careful and think twice if you wanted to take you children to Butterfly Day Nursery on Elizabeth Way, CB4. If you want to know more go there before your usual time and you will see for yourself.
Feb 1st, 2015