Studio 24
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Unit 16, Chesterton Mill, French's Rd
Cambridge, eng CB4 3NP - (122) 332-8017
Hours
Chamber Rating
-
Filipe Tedim
Mar 4th, 2021 -
Roberta Montagnini
Studio 24 is an amazing digital agency. They have an incredible customer support and outstanding technical skills. If you're looking to take your business to the next level, Studio 24 is a highly dedicated agency with the best experts on the market.
Jun 30th, 2018 -
Scott Mokler
Sep 16th, 2017 -
Guy Beauchamp
Friendly, helpful
Aug 14th, 2017 -
Jacob Funnell
BEWARE. I'm a digital marketing consultant; in 13 years in the industry I've never seen an agency treat a former client so callously or carelessly. We have a common client; a client I am currently working with, and one they used to work with. That client had a Google Tag Manager container, which I overhauled recently. Studio 24 Ltd still had access to this container, and so chose to DELETE IT WITHOUT WARNING. This caused my client to lose analytics data. If it had not been spotted in time, my client would also have lost hours of work that they'd paid for from me. This is just a stunningly careless thing to do to a former client, and Studio 24's justification was that they were no longer being paid. So it was apparently ok to completely trash their former client's analytics set up without warning or cause. Studio 24 have been completely unable to say: - Why they did not simply leave the account rather than delete it - Why they did not notify other account owners before deleting it - Why they did not check to see if the container was still used before deleting it. - Why they have absolutely no empathy or understanding for why it is bad to hobble another organization's digital presence, and trash the work of another professional In their inevitable response to this review, please look closely to see if they answer the above directly. They won't. None of the above is what "digital experts" do. It is an unusual thing in this industry for one agency or professional to publicly criticize another, but I'm doing it here so people are aware of just how bizarre Studio 24 Ltd can be, and what potential danger they pose once your contract with them expires.
Aug 16th, 2022
Contact Info
- (122) 332-8017
Questions & Answers
Q What is the phone number for Studio 24?
A The phone number for Studio 24 is: (122) 332-8017.
Q Where is Studio 24 located?
A Studio 24 is located at Unit 16, Chesterton Mill, French's Rd, Cambridge, eng CB4 3NP
Q What is the internet address for Studio 24?
A The website (URL) for Studio 24 is: https://www.studio24.net/
Q What days are Studio 24 open?
A Studio 24 is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Studio 24 rated?
A Studio 24 has a 5.0 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Studio 24
Overall Rating
Overall Rating
( 5 Reviews )Filipe Tedim on Google
Roberta Montagnini on Google
Studio 24 is an amazing digital agency. They have an incredible customer support and outstanding technical skills. If you're looking to take your business to the next level, Studio 24 is a highly dedicated agency with the best experts on the market.
Scott Mokler on Google
Guy Beauchamp on Google
Friendly, helpful
Jacob Funnell on Google
BEWARE. I'm a digital marketing consultant; in 13 years in the industry I've never seen an agency treat a former client so callously or carelessly.
We have a common client; a client I am currently working with, and one they used to work with.
That client had a Google Tag Manager container, which I overhauled recently.
Studio 24 Ltd still had access to this container, and so chose to DELETE IT WITHOUT WARNING. This caused my client to lose analytics data. If it had not been spotted in time, my client would also have lost hours of work that they'd paid for from me.
This is just a stunningly careless thing to do to a former client, and Studio 24's justification was that they were no longer being paid.
So it was apparently ok to completely trash their former client's analytics set up without warning or cause.
Studio 24 have been completely unable to say:
- Why they did not simply leave the account rather than delete it
- Why they did not notify other account owners before deleting it
- Why they did not check to see if the container was still used before deleting it.
- Why they have absolutely no empathy or understanding for why it is bad to hobble another organization's digital presence, and trash the work of another professional
In their inevitable response to this review, please look closely to see if they answer the above directly. They won't.
None of the above is what "digital experts" do.
It is an unusual thing in this industry for one agency or professional to publicly criticize another, but I'm doing it here so people are aware of just how bizarre Studio 24 Ltd can be, and what potential danger they pose once your contract with them expires.