Online Hearing Care

I ordered some hearing aids for my Dad. The service has been faultless and personalised. Audiologist Shivani took the utmost care in dealing with my elderly dad and help him make the most of the device. I wholeheartedly recommend Online Hearing Care.
Apr 16th, 2023

Very good combination of an easy to use kit and personal contact with an audiologist through provided app. The hearing aids were very comfortable and reduced concerns about the experience of wearing them in day to day life situations..
Dec 2nd, 2021

I have thought for a while that my hearing has been deteriorating, perhaps a result of using noisy machinery with inadequate ear protection. I realised that a hearing aid would be the same price as a holiday, so decided to have a look at online (and cheaper) alternatives to regular high street outlets.The service from Online Hearing Care was most professional. Soon after completing the initial online hearing test (using headphones plugged into my laptop) I was contacted by the firm's audiologist who said that although one ear was slightly defective it was not necessary to buy a hearing aid at this stage. There was no pressure to go any further. I felt that the advice was honest and accurate. If my hearing gets worse I will certainly consider using this firm. Their hearing aids are said to be state of the art, and considerably cheaper than from high street retailers, presumably because they are online only
Sep 21st, 2021

I have never had hearing aids before so this felt s big step for me. Shivani has been very approachable and helpful. The service has been second to none with adjustments being made remotely during live video consultations via the Phonak app. The cost of the hearing aids is significantly less than other companies but will comparable aftercare (and saves the hassle of travelling to an audiologist for follow ups!) I had an initial consultation at a High Street audiologist and found him to be very pushy, there was little flexibility with appointments and no way of contacting them in between times. This has not been a problem with Shivani - the opposite is true. My new hearing aids (Phonak P90) have already made a huge difference in my workplace where people seem to have stopped mumbling and speaking clearly so I don't need to keep asking them to repeat themselves! I wish I'd taken the plunge sooner. I love that you can make minor adjustments to the sound and volume, check battery level, etc via the app. The technology is amazing and all done from the comfort of home.
Jun 17th, 2021

Excellent service - the Home Hearing Kit showed that I was experiencing difficulties hearing in my left ear (which I hadn't realised!) Problem now solved thanks to the easy to use ear camera which identified the cause. Great advice and customer care from the audiologists, all delivered online!
Jan 26th, 2021