The Little Gym Cambridge

This is a review of the join process not about the place itself. The place does not offer a taster session or even pay a single time, the only option is a full month. When I ask why this, they mention is because I may want to leave if my little one does not enjoy the first section but that they are certified professionals and they know this is normal and kids will improve. With all respect, if I want to take my kid out of something that I do not like I should be entitled to do it, is my kid. I should not be forced to continue by paying before the full month. This is not moral to me. The second problem is that I got offered an assessment to figure out one of two groups for my kid, but when I arrived at the place they mention there were only places in one class, so I still can only join one group. All this was never mentioned on the phone. Finally, indeed it was mentioned to me that I was booking a viewing section but they said my kid could play in the reception area, the problem was that the reception area was full of people and it has just a few toys (most if not all taken), also my little one was not happy to play in a small place with a few toys seeing a huge area and many many more games and kids playing behind a cristal (maybe other 2 years old are more mature), so it was a frustrating situation for me. I hope they had invited me to see the place alone as the whole siutation with my kid I feel forced to join, I believe still was not their intention.
Jan 14th, 2023

May 1st, 2023

Apr 29th, 2023

Feb 4th, 2023

Jan 18th, 2023