Express General Convenience Store

Really lovely shop owner! A little confused at all the bad reviews because when I went to use the parcel service it was very straight forward and easy to navigate. And the shop owner was polite and pleasant.
Apr 27th, 2023

I went into this store to use Evri a couple of days ago and had a brief chat with the owner when I bought a couple of things. He was talking about his daughter. Seemed pleasant. Today I went in again to use Evri and it was out of paper. The same guy was rude and undermining when I asked about paper refill , and he clearly didnt care when the machine would be working again. He was like the evil twin of the guy I met previously. I have been using Evri to return stuff for my teenage daughter who is being treated for cancer at Addenbrookes and we are living nearby temporarily for that reason. Its been an awful year but apparently not as bad as people coming into your shop to use the services you choose to provide.
Mar 31st, 2023

Fantastic service, as always. A great selection and so handy for sending parcels. Always happy to have a quick chat. Thank you.
Mar 29th, 2023

Harry the owner is an absolute jackass and lacks basic customer service and human compassion. Only visit if you want to be supporting a vile man's business. He refused to serve me, clearly forgetting I wasn't even doing business in his shop, I was doing business Evri ... He has no choice than to do what he's contracted to do when he accepted to have Evri in his store. If I was buying gum or water then he can refuse to serve me, I'm doing business with Evri ... NOT HIM.
Feb 21st, 2023

Extremely rude customer service
Jan 9th, 2023