R T Gas & Oil Heating LTD

Jul 3rd, 2019

Disnt answer the phone 25 calls made
May 28th, 2019

Neil has looked after our oil boiler for a couple of years now. He always returns our calls, turns up when he says he will, is polite & efficient and tries to minimise the expense to us. A breath of fresh air after other firms we've tried!
Oct 2nd, 2018

Aug 20th, 2018

Unfortunately although I have asked a number of times for itemised parts for an invoice paid last year - none has been forthcoming - I am therefore not clear if all parts mentioned verbally had actually been replaced. The bill was paid on the day in good faith. Furthermore I am doubtful that all necessary investigations were done to ascertain the fault before the 840 worth of work was done on a boiler. The next day when the boiler had stopped working another gas fitter found the problem was actually a blocked kitchen pipe with a repair cost of less than 100. I am therefore a disappointed customer. I am happy to discuss the matter further. Thank you
Aug 12th, 2017