ASDA Opticians

The optician was disinterested and aloof to the point of being surly. She really could not have cared less, which is a real contrast to the last time I was there a few years ago, when the Irish optician was genuinely professionally interested in ensuring I got glasses to meet my needs. The current optician went through the motions in a perfunctory manner and there were none of the checks that other opticians have made to establish how far I hold reading material so as to best focus the glasses. In short I will not be going back to ASDA Opticians in Pudsey, which is a shame as they used to offer a first class service.
Mar 21st, 2023

I took my daughter for her first contact lenses trial on Saturday morning. The two staff which looked after us were both very kind and super patient. Excellent service! Repeat customer! Highly recommended. Thank you
Mar 4th, 2023

My husband saw Hunna and found her care outstanding. He was so impressed that he was keen to review the care. Thank you Hunna v much. I hope you see this
Feb 1st, 2023

I visited Pudsey Asdas opticians , for the first time, today. What a wonderful experience. I was greeted with a lovely smile from a lady called Lesley. She was so welcoming and professional. She performed some optical procedures before I went through to see the optician. The optician was amazing, was very friendly and professional. At the end of my examination he took the time to explain everything to me and was very knowledgeable about my condition. I then had help choosing my new frames for my glasses and had a chat with a lovely lady called Wendy. I have never had such excellent customer service in a opticians before and I will definitely be returning. Well done Asda for having such excellent staff
Jan 17th, 2023

One pair arrived totally wide and out of shape, yet they insisted on bending them to try fit. I went back manager immediately sent for new pair and said someone should have done that in the first place. MY 2nd pair has been bent and re fitted several times now the latest attempt was to bend the front of the frame resulting in the lens sticking out and sent me away like that, on inspection at home I found it and returned to store. They snapped lens back into the frame which STILL DID NOT FIT RIGHT, I suggested we send these back and start again with a new pair, to be met with negative responses, in end I left store appalled at my EXPERIENCE.JUST WASTED 120 ON 2 PAIRS OF GLASSES THAT DON'T FIT COMFORTABLY AS THE TV AD SAYS, I SHOULD HAVE GONE TO Specsavers. Well thanks for your response, you want us to go back to the very people who caused this review and expect them to somehow get it ALL BETTER???
Nov 9th, 2022