Sunfield Medical Centre

Before you come to your appointment, make sure you bring water and a picnic because youre going to be waiting over an hour. Also be aware that when you try stick up for yourself at the reception, they will chat, gossip and laugh at you when you leave. If you ask for female doctor, you wont get one but theyll book you in anyway and waste your time. Doctors here dont care and wont let you finish your symptoms before they try diagnose you with some rubbish. This place just gets worse and worse.
Mar 27th, 2023

Can never truthfully say had a good experience and never come away feeling satisfied. Cant get appointments, doctor is just waiting to retire, getting away with doing bare minimum. Appointments are reserved for easier patients for them to handle.
Feb 8th, 2023

Jan 25th, 2023

Ive always had positive experiences when going into the surgery itself. However, today I was booked in for a telephone appointment at 10.10. After waiting and hour and not hearing anything I called the surgery, to be informed that he [the dr] doesnt stick to times and Id be called back when hes free. I asked if I could be given any estimation of a time given I was working, but was told thered be no point as he doesnt stick to times. I was then told that call backs usually happen from 12. This seems such a ridiculous system and is quite disrespectful to patients, as it shows little regard for a patients time. Its challenging to book a GP appointment around working hours, so to be expected to keep a full day free as a doctor could randomly call at any time is somewhat frustrating. Even being given either a morning or afternoon slot would be marginally better. As it stands, Ive been waiting by my phone since 10am, and now will have to continue to do so until the surgery shuts. This is impacting heavily on my working day as Ive had to rearrange my afternoon as Ive no idea when Ill receive a call. I appreciate (like all public sector services) that GPs are stretched, however there has to be a better system for these appointments. Its a shame, as Ive always found the GPs and nurses here to be lovely and empathetic in person, but the telephone appointment system appears to be completely illogical.
Nov 7th, 2022

Poor service. They set appointments and run behind. When you ask them to reschedule, because you have other appointments they offer reschedule in a week, when a two-year-old child is coughing and can't sleep. They do not care about health of their patience. GP told me to give paracetamol, when he had red throat, ears and running nose. As a result in two weeks we had to take antibiotics. Poor service.
Aug 27th, 2022