United Kingdom Business Directory

      Crafty Ponies

      ( 25 Reviews )

      Crafty Ponies
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      11:00 AM - 11:00 AM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 6:30 PM
      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 8:30 AM
      Thursday:
      8:30 AM - 8:30 AM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (25 reviews)
      19
      0
      0
      1
      5
      Read Our 25 Reviews

      Chamber Rating

      4.1 - (25 reviews)
      19
      0
      0
      1
      5
      › ‹
      • Lisa Middleton

        Our daughter has a wide range of the ponies and accessories and loves them all. Excellent quality products with additional information booklets and a large box that turns into Stables added into the order. Lovely attention to detail. Thank you very much to this brilliant company x
        Apr 30th, 2023

      • gareth turner

        As much as we love the products the customer service is absolutely shocking! Takes days to get a reply to an email and am still waiting for an order that was supposed to be next day delivery, a week later and still no parcel! Dont have time to constantly send chaser emails to get a reply Ive been made to feel like a hinderance constantly emailing for an update when if they just replied to me I wouldnt have an issue. Looking through the reviews looks like its a common occurrence with crafty ponies.
        Dec 11th, 2022

      • Dollybee Busby

        Hi love crafty ponys
        Aug 30th, 2022

      • Johnkindle Kindle

        Soo good so real .good toy
        Aug 18th, 2022

      • Lynda Deutrom

        Products are fine, if a little overpriced for what they are but customer service is shocking. I ordered in December not expecting Christmas delivery but wanting the order in ready for January. On 4th January, when the business re-opened, I received a dispatch note with a Royal Mail 48hour tracking number. After 4 days with the tracking showing as the parcel not received by Royal Mail I contacted the company only to be told that the item had been out of stock and would I like it sent out when it comes into stock this afternoon. I get that stock around Christmas is fast changing, I also get that straight after the holidays things take a bit to get back to normal and if they had contacted to let me know it was out of stock I would have been fine. To actually send me tracking details for a non-existent parcel for non-existent stock in weird and makes me wonder why they are having to hang on to my money. Surely an email to explain the situation would be the right thing to do. Having read the reviews it is clear this is a regular practice. Worrying, annoying and just plain bad business practice. Ill be heading elsewhere in future.
        Dec 23rd, 2021

      Read Our 25 Reviews

      About
      Crafty Ponies

      Crafty Ponies is located at Allswell farm in Calder Ward, England HX7 8TF. Crafty Ponies can be contacted via phone at (142) 284-6916 for pricing, hours and directions.

      Contact Info

      •   (142) 284-6916

      Questions & Answers

      Q What is the phone number for Crafty Ponies?

      A The phone number for Crafty Ponies is: (142) 284-6916.

      Q Where is Crafty Ponies located?

      A Crafty Ponies is located at Allswell farm, Calder Ward, eng HX7 8TF

      Q What is the internet address for Crafty Ponies?

      A The website (URL) for Crafty Ponies is: http://www.craftyponies.co.uk/

      Q What days are Crafty Ponies open?

      A Crafty Ponies is open:
      Friday: 11:00 AM - 11:00 AM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 6:30 PM
      Tuesday: 8:30 AM - 6:30 PM
      Wednesday: 8:30 AM - 8:30 AM
      Thursday: 8:30 AM - 8:30 AM

      Q How is Crafty Ponies rated?

      A Crafty Ponies has a 4.1 Star Rating from 25 reviewers.

      Hours

      Friday:
      11:00 AM - 11:00 AM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 6:30 PM
      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 8:30 AM
      Thursday:
      8:30 AM - 8:30 AM

      Ratings and Reviews
      Crafty Ponies

      Overall Rating

      Overall Rating
      ( 25 Reviews )
      19
      0
      0
      1
      5
      Write a Review

      Lisa Middleton on Google

      image Our daughter has a wide range of the ponies and accessories and loves them all. Excellent quality products with additional information booklets and a large box that turns into Stables added into the order. Lovely attention to detail. Thank you very much to this brilliant company x

      gareth turner on Google

      image As much as we love the products the customer service is absolutely shocking! Takes days to get a reply to an email and am still waiting for an order that was supposed to be next day delivery, a week later and still no parcel! Dont have time to constantly send chaser emails to get a reply Ive been made to feel like a hinderance constantly emailing for an update when if they just replied to me I wouldnt have an issue. Looking through the reviews looks like its a common occurrence with crafty ponies.

      Dollybee Busby on Google

      image Hi love crafty ponys

      Johnkindle Kindle on Google

      image Soo good so real .good toy

      Lynda Deutrom on Google

      image Products are fine, if a little overpriced for what they are but customer service is shocking. I ordered in December not expecting Christmas delivery but wanting the order in ready for January. On 4th January, when the business re-opened, I received a dispatch note with a Royal Mail 48hour tracking number. After 4 days with the tracking showing as the parcel not received by Royal Mail I contacted the company only to be told that the item had been out of stock and would I like it sent out when it comes into stock this afternoon. I get that stock around Christmas is fast changing, I also get that straight after the holidays things take a bit to get back to normal and if they had contacted to let me know it was out of stock I would have been fine. To actually send me tracking details for a non-existent parcel for non-existent stock in weird and makes me wonder why they are having to hang on to my money. Surely an email to explain the situation would be the right thing to do.
      Having read the reviews it is clear this is a regular practice. Worrying, annoying and just plain bad business practice. Ill be heading elsewhere in future.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 25 Reviews )
      19
      0
      0
      1
      5

      Write a Review

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