Insurance Claims Accommodation Bureau

My flat recently flooded and I used this company to find alternative accommodation. Everyone here has been fantastic, Gale, Mia, Janice were amazing to deal with. Everything was solved for me in a timely fashion and I couldn't have asked for a better service
Dec 13th, 2022

agent emma was rude and would not help at all abysmal behaviour inhumane practices so many hops you need to jump through im actually disgusted with the treatment received you should be ashamed of your selves people in vulnerable situations and your taking advantage of them
Mar 19th, 2023

Brilliant support from my Claims Handler M who went above & beyond to arrange temporary accommodation to my exact requirements following flooding. 5 star customer support skills! Highly recommended
Feb 5th, 2023

This is the first time we have had to deal with ICAB and I hope it is the last ! After 3 days I finally got to speak to someone called Giles who actually listened to me. Previously in the last 3 days I had operators who were rude, cut me off, told me they had more important issues than mine, told me they were very busy insinuating they didnt have the time. I only wanted to tell them that the hotels they were offering were all in or close to red light districts and while I appreciate they dont know my area, it would have saved a lot of time had they listened to me. I offered to contact some hotels myself if it would help. I understand they are busy but there is no need to be disrespectful.
Jan 14th, 2023

Haroon, Joel and the team have been very helpful and understanding of my needs. Delivered my required accommodation efficiently and professionally. Thank you ICAB team.
Jan 5th, 2023