Marshall McGeever Ltd.

Appalling service and even worse customer relations. Booked a service for my boiler and came home at lunchtime to let them in, then went back to work. When I got back my flat was freezing as the heating wasnt working and there was no hot water. I called them but it was out of hours and no response. The boiler showed a fault number which I googled and found it meant the boiler wasnt pressurised. After much research on YouTube and with some apprehension, as I dont like guessing with gas appliances (thats why I get someone in!) I risked trying to represurise it myself. When I complained the next morning, the customer service woman said that it was working when they left, and I had to pay. I dont see why I should pay for a service for my boiler that was working perfectly in the morning but after their engineer had been, left my flat freezing with no hot water when I came home. Marshall Mcgeever think differently and are taking me to court, so Ill see them there. Service: Heating system maintenance
Oct 19th, 2021

Good service and nice people to deal with
Nov 16th, 2022

Positive: Professionalism, Value Service: Install thermostat
Oct 21st, 2022

Alan of MML was carrying out work for our neighbour so I asked if he was interested in replacing our kitchen sink and leaky tap. MML help us choose an appropriate double drainer sink and mixer tap that fitted our existing kitchen cupboard layout. A quotation followed by email from the operations customer service and the installation was completed by Alan and his colleague at the end of the next week. We found Marshall McGeever staff most pleasant and helpful. The MML team respected Covid social distancing, were polite, professional, and respected our home. We note that MML are GasSafe registered, and we hope to arrange for them to carry out future works. Services: Faucet installation, Plumbing pipe repair
Jul 10th, 2022

Service: Heating system repair Positive: Professionalism, Punctuality
Apr 29th, 2022